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Reviews, get directions and contact details for Vets & Pets Ltd

Vets & Pets Ltd

About

Vets and pets ltd is a family run low cost high quality care veterinary practice. Any enquiries do not hesitate to call the practice on 01992 478657

Address: 3-4 Nazeing New Rd, Nazeing, Broxbourne EN10 6SU, UK
Phone: 01992 478657
moc.kooltuo@dtlstepdnastev
State: Essex
City: Broxbourne
Zip Code: EN10 6SU

opening times

Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: Closed


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Reviews
I have been using these guys for years. Regardless of the surgery location/appearance as some have mentioned, they get the job done and do it as cheap as they can for you. My most recent visit they saved my dogs life, and didn't try to money grab by doing all the tests under the sun, they only did what was necessary. The initial greeting on arrival can appear insincere or delayed, but it's usually because they're busy concentrating on what's needed. You come to know not to take it the wrong way and you see how friendly they are haha The vets and nursing staff are friendly and caring, you can tell they have the animals best interest at heart and won't try to rack the bill up more than is necessary :)
7 years ago (18-03-2018)
My dog was consistently being sick. My vet couldn't see her until the next day. I called this vet and they told me to bring her in straight away. The vet was lovely she knew what she was talking about. She gave my dog some meds and i am pleased to say my dog is fighting fit. The cost was very reasonable. Will definately use these again. 100% recommend.
7 years ago (26-01-2018)
The reception staff have always been pleasant and chatty whilst waiting to be seen by vet. Never heard them being rude to any customers on phone or in waiting room as others have reported. Amir, our vet, was always extremely kind and caring to our 2 rabbits over the 9 1/2 years we used the surgery. After treatment Amir would phone us up the next day after they had come home to check how they were doing. We were always able to bring them down on the day they were not well to see the vet. Yes the area is run down, but inside the surgery the love shown for the animals is second to none. Thank you to all the staff.
7 years ago (12-01-2018)
The vets here are let down by the attitude of the reception staff. I believe that the owner works on the reception desk. She has got to be the rudest, most inefficient and uncaring person towards animals ever to grace a veterinarian practice. They are a little cheaper than most vets but that's because of the attitude you are greeted with and the dirtiness of the premises. They would be better off employing new reception staff and getting the people who work it now to get out the mops and buckets and do the cleaning. If you do use these vets, and like I did decide you want to go elsewhere be prepared for them to delay passing any results or information to your new vet. For the sake of a few pounds go elsewhere, it's no coincidence they get such bad reviews, it's what people using them have experienced.
8 years ago (05-10-2017)
Fantastic expertise from the vets (especially Amir).
7 years ago (03-04-2018)
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