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Vets Now Southampton

  1. Southampton
  2. Hedge End Veterinary Care

Reviews, get directions and contact details for Vets Now Southampton

Vets Now Southampton
"Vets Now is the UK's leading out-of-hours pet emergency provider. Your local emergency vet Southampton work through the nights, weekend and bank holidays to care for sick and injured pets when they need it most. When your daytime vet is closed and you need 24 hour vet support, you’ll find Vets Now Southampton based within Beech House Vets. Whether it's a road traffic accident, poisoning, breathing difficulties, or any other urgent pet-related issues, the experienced team is here for you.If you are unsure if you need to visit our clinic, you can book an appointment with our Video Vets and talk through your concerns. Our vets are available every day from 8am – 11pm."
Address: 64 W End Rd, Southampton SO18 6TG, UK
Phone: 023 8098 1394
State: Southampton
City: Southampton
Zip Code: SO18 6TG

opening times

Monday: 7:00 PM – 8:30 AM
Tuesday: 7:00 PM – 8:30 AM
Wednesday: 7:00 PM – 8:30 AM
Thursday: 7:00 PM – 8:30 AM
Friday: 7:00 PM – 8:30 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: Open 24 hours

Update Info

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Reviews
I can’t thank the staff here enough for everything they did for my rabbit, Cocobean. They were so quick to assist her from the moment we walked through the door. Information was relayed clearly, all questions answered and the treatment she was given saved her life. The vets were so friendly and involved in her and it showed how much they truly care about the animals in their care. I am so grateful to everyone that assisted us and cared for Coco whilst she was there.
We took our lovely and very much loved cat Lila in to the West End Rd practice on Monday 1st April as she was experiencing an emergency. Very sadly she couldn’t be saved but the vets on duty that evening were so incredibly kind to us giving us all the support we needed to make an incredibly hard decision to help our girl go to sleep peacefully. Thank you so much for all your kindness it was was so appreciated. I have just received a lovely card and package from the practice which was very moving and kind and I am very grateful to you all. Thank you.
We brung our cat in for an emergency appointment, Callie and Aileen both were amazing with our cat. Our vet Aileen was very thorough with our cat, talking through everything with us, giving us advice on what to do next, me and my partner where very satisfied with the level of care which Aileen gave to our cat. On our way out we had Callie who our cat loved.
Excellent service. The vet I saw for my dogs illness was lovely and kind. Poppy had to stay overnight. On the next day we had a telephone conversation and the vet gave me some valuable information to help in her recovery. I was very pleased with my visit and thankful for all they did.
Both the receptionist and the vet were fantastic. I was in a little panic as my dog had consumed chocolate…. Firstly I was welcomed by a friendly face who spoke to me and made me feel happier about the quantity of chocolate that a dog could eat before it would normally cause a problem, she gave me some good information and advice. I did decide to go and see the vet herself and again she was amazing, she checked Marshall’s heart rate and told me he was considered very low risk. She told me the options, to give the injection to make him sick and then the medicine he would need and she explained the risks involved with this also. With her kind words, time and care I decided to monitor him over night and if needed return to the vet with him. She told me all symptoms I should be looking for and we left having had a good experience.
5 star for treatment of my dog with suspected pyometra. 1 star for responding to Petplan, and sending a debt recovery form to me. I received the text, submitted the claim form to Petplan. Petplan received and sent the request for further information to Vets Now but have not yet received a reply. Dog saw her ows vet the next day for follow up, Pet Plan settled that vet bill 2 days later.
Everything about my Vets now experience was great from start to finish. We were fortunate that they were very quiet on a Sunday morning and my poor injured dog could be seen straight away. A very special thanks to Rodrigo from the Bitterne branch for taking such good care of Bodhi and he is gratefully on the mend. They also did a direct claim with our insurance company and I would have no concerns returning to them or recommending them to everyone I know. Thank you
Vets Now were wonderful when we needed our kitten to be seen. Quick to get us seen and considering the busy day and the fact it was Christmas Eve, the reception staff were wonderful and lovely to chat with. Would absolutely recommend if your pet needs emergency care. Yes it’s expensive for a consult at £299 - but when needs must it was helpful to be seen at short notice.
Adriana at Beech House provided our emergency consultation and is the best vet I’ve ever worked with, and an example of the kind of practitioner you want when you come in with a dying vet. She really did work with me to come up with the best plan for our situation. That was the only positive thing I can say about my experience. Otherwise, I think the prices of emergency vet care are diabolical and unmanageable if you’re not insured which for reptiles you mostly aren’t. I could barely afford the consultation and couldn’t afford the euthanasia. It wasn’t the best option in our case anyway, but I feel for those who have no choice and have to pay out of their own pocket.
Our pet was unfortunately knocked over and passed away on a weekend and was taken to vets now, southampton. We were called and informed of what had happened by a wonderful, caring lady. Our darling boy was looked after wonderfully. I wqs so touched that we were given a condolence card, a pawprint they had taken from him and a little keyring and glass vial with some fur in. The staff are absolutely wonderful and we did not expect this treatment at all. They also talked us through what to do next and gave us options. Such caring and compassionate service, I wish we hadn't needed it but couldn't have asked for better!
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