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Reviews, get directions and contact details for Urban Outfitters

Urban Outfitters
Address: 41 Paradise St, Liverpool L1 3EU, UK
Phone: 0151 707 2017
State: Merseyside
City: Liverpool
Zip Code: L1 3EU

opening times

Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
I ordered a playsuit online with click and collect in the Liverpool store, went in and tried it on, and returned it 15 minutes later. The employee said they couldn't refund me in cash as I paid for it via PayPal. So he said they would refund it to my PayPal account in 3-5 working days. After 5 working days still no refund I go into the Liverpool shop and tell another employee what's happened. He said it has been refunded and it should be in within the next couple of days. I wait a few days still no refund. I call up customer services number he gave me for if it didn't come through. She's just told me that the system says I HAVE been refunded (which I 100% haven't) but that she's going to check which could take yet another 3 working days. I am never coming to this store again, I have not been refunded and that is £80 that I have lost. I will continue to call customer services in the meantime, but overall this has been a horrible experience and I recommend you make sure you get cash refunds only.
7 years ago (16-01-2018)
Amazing.
7 years ago (01-04-2018)
Awesome clothes... Tad pricey ;)
9 years ago (27-11-2016)
Always find clothes I like in here but then nope, too expensive.
9 years ago (07-07-2016)
Brilliant price range . Love the clothes and staff very helpful .
9 years ago (31-07-2016)
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