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Reviews, get directions and contact details for UPS Access Point

"Tremletts Newsagents, a UPS Access Point™ is looking forward to welcome you and your packages. This UPS Access Point in Truro is a convenient parcel delivery solution with extended opening hours that allow you to collect and drop off your parcels at the most suitable time for you. If you are looking for information regarding the tracking of your parcel, please visit UPS website.If you have any questions regarding the delivery of your parcel, you can contact our Customer Service at this number: 4258 877 877"
Address: Malabar 81, Truro TR1 3QX, UK
Phone: 0345 787 7877
State: Cornwall
City: Truro
Zip Code: TR1 3QX

opening times

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 9:00 AM – 6:00 PM


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Reviews
Delivered my package that said “signature required” without a signature and it got stolen. Terrible delivery people in truro, they don’t deserve a job
My package is always left on the front step by a busy road. I made an account to update my info, thinking surely there will be an option to drop it off in the porch. But they want money to select where it's dropped off. Also tracking is pretty much non existent untill it's a day or two away.
Horrible delivery service. Was told the date of delivery by day's end lol! But the delivery didn't happen. Now have to wait for another day or two. I paid extra for quick shipping. UPS is a joke. FedEx is far superior.
Ups delivery arrived on Friday and unfortunately we were not home to receive package. The driver left a notice that the parcel could be picked up at the UPS store at 14 Court street Truro. We checked the website for hours and made our way to the store to find a note on the door that they were closed. We called Monday morning for forty minutes trying to verify that someone would be there before we made another trip and the ups employee said she doesn't answer the phone while with a customer. In this day and age, it's hard to believe a business would have one employee that, when busy, there was no one available to assist other customers. A rating of one star is generous ..
I was supposed to have 3 packages delivered yesterday. They didn't come because of "harsh weather conditions" even though yesterday was the first nice day we've had in a week. Not that big of a deal though, so I waited until today, but they only delivered one package. So, I tried to call them two times and both time they answered, said nothing and then hung up. Oh and we paid extra for two day shipping.
I ordered from UPS. I live in Nova Scotia. Yesterday, I got a call stating that they needed to check my address, and left me a message with a tracking number. So I returned the call. They had my address, but the UPS driver could not find it. Funny I live on the same street as the Post Office, you think the UPS driver would know where the post office is. When I called the number, I had to give UPS directions. You really think that this kind of business might actually own a map!!!!! So the girl said she would relay my address information, and the driver would be there before 7pm. So I waited all day til 7pm, no delivery. I called UPS this morning, and was told that they would be here sometime today. So I have to sit around and wait another day. I am waiting for business materials, good thing I am not waiting for a kidney, or I would be dead by now. Not a good way to run a business!
I highly recommend their services.They have everything you could possibly need. Mr. Rafiq, the owner/operator, is a true gem. I was in a difficult situation, and he was extremely patient with me. He went above and beyond the call of duty. Thank you kindly.
Pleasant staff who went above and beyond to fulfill delivery of our order. Despite a power outage at our mutually agreed pickup time, the staff here let us pickup and sign for our packages by flashlight..
Very nice people work here and are always friendly and happy to welcome newcomers as much as their regulars. Very professional but comfortable atmosphere. The store is also always clean and sanitized. :
Owner was more than helpful when I needed to get documents mailed off to the US asap. I could not have been more pleased with the service.
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