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Reviews, get directions and contact details for Royal Mail Delivery Depot

Royal Mail Delivery Depot
Address: Harvey Rd, Truro TR1 1AA, UK
Phone: 0843 903 3213
State: Cornwall
City: Truro
Zip Code: TR1 1AA

opening times

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 2:00 PM
Sunday: 11:00 AM – 3:00 PM


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Reviews
We write to you with a very marvellous service given to us by the Post Office lady in St Mawes P O - Lauren Ferris. She has been so helpful regarding the sending of a parcel to South Wales. R Mail have tried to deliver it 4 times with no success! and believe it or not it has arrived back here the the PO at St Mawes. Once again Lauren has been so helpful , tracking it for us and keeping us in the picture. My wife and I have experienced many post offices in our lives, in Honiton, Seaton and many other POs but have never had such a friendly and helpful service as the one that we have received from Lauren - we feel strongly enough to write to you hoping that you can put a ' gold star' alongside her name. She really must be valued by the Royal Mail. Thank you . Peter and Julie Eyles
They used to be open most of the day and were very helpful and friendly. Now they are mostly CLOSED and can't be bothered to help. The PO delivery service is irregular and haphazard. Parcels scheduled and paid for delivery on a particular day are often delayed. VERY POOR. Renationalise!
these people delivered my parcel to the wrong address. then said they couldn't help me and told me to put in a complaint with royal mail.
1st class letters taking a full week to be delivered 2nd class letters taking even longer Often no delivery for several days then half a dozen items arrive together
Literally refuses to deliver to my address, this is the third package they've returned to customer for an "incorrect address" when it's not. Starting to think they just don't want to do their jobs.
Very hard to get any information from the main entrance. Not the easiest place to park
The manager is a total inconsiderate person who shouldn’t be in this job, total job worthless. You’re the Royal Mail and to be told you can’t find our address , unable to get access YOUR STUPID beyond belief…. And returning to sender without talking to your delivery team who have been working for 40 years.
Same issue as most people, paid £5.00 to have a small package delivered quickly before I went away, wasn't able to stay home for my "delivered by 1pm" slot, went to rebook and was only able to rebook for 2 days time, Annnnnnddd the local office to collect closes at 2pm on weekdays . No parcel for me, the Royal Mail needs to provide a better service, unusable as they are.
I missed a parcel on Saturday, so I tried to book a redelivery, they were live crickets so it's important that I get them quick. The earliest redelivery date was Tuesday! I live less than a mile away, there is no reason that it couldn't have been put into the Monday delivery. I went onto the computer Monday morning at 9:55am to check the opening times of the depot, so I could pick the parcel up in person that day having to do the RM's job for them - THEY CLOSE IN 5 MINUTES?! 8am-10am opening times is unsuitable for most adults who work for a living. I thought "fine, I'm going to have to have it redelivered for Tuesday then", went to order this, and the soonest date for redelivery is now Wednesday! It does not take 48 hours for a small parcel to be put into a pile for redelivery! The service is atrocious and there just isn't an excuse, Royal Mail is failing to compete with other couriers because Royal Mail still act as if they are publicly owned, with no care for customer service at all. I now actively avoid RM for this reason, and can't think of company more deserving to fail.
Got a parcel there bin lied to 3 times then a girl called millie on post office phone was rude wouldn't let me make a complaint or have her last name which is illegal. Going in on Monday to speak my peice with my barrister. This place is not fit for purpose and whoever millie is your losing your job
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