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Universal Tyres Thurrock

  1. Grays
  2. Grays Car Repair
  3. West Tilbury Car Repair

Reviews, get directions and contact details for Universal Tyres Thurrock

Universal Tyres Thurrock
Address: 680 London Rd, Grays RM20 3LX, UK
Phone: 01375 308243
State: Essex
City: Grays
Zip Code: RM20 3LX

opening times

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed

Update Info

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Reviews
Edit 3rd December 2022 Just had my MOT with the team at Halfords. Having been driving for 25 years and used multiple garages over the years. Never have I felt at ease that my car is being treated with time and respect. Really friendly team to talk too as well while waiting. Trust Tony and Martin with the rest of the team. I have3 times now and have always been impressed. Thanks gents I have had a lovely service from Tony and his team namely Martin who have been working on my 3 series clutch. It was expensive but that was more parts to be absolutely fair they invested many hours to solve the issue I was having. It was good you cam pay over 12 months actually that really was unexpected and welcome. All in all Tony was a really friendly and helpful throughout and lovely man. Thanks all
Brought my old Skoda here for a MOT. Fantastic service and very friendly staff. Very respectful and helpful to customers, and gave me some great advice. All in all a really great garage!
Customer service is extremely bad. The ramp broke so I couldn't get my MOT done at the same time as my server so they just rang me up to reschedule. I understand that this wasnt there fault and unforseen, however there was no effort made to apologise for it and I had to now cancel things I had planned which will cost me money, as it had to be arranged it for the following weekend. 5 hours later on the same day, after asking them to have a look at the wiper jets, on delivery at 8:30, as one seemed blocked, I called them to ask how it was going and I had to asked about the jets, which I was told yes its blocked so I asked about getting it fixed and I was just told they don't do parts, then that the parts place was closed. when they couldn't clear the blockage I expected it to be communicated with me to let me know but there was nothing. I have never had to make suggestions to a garage that they find a part from me and to ring and see if they can get it off the shelf, I was basically tell the person to do everything, I just expected them to already of done this when they found it was blocked. I am confused and irritated. This is why the customer service is horrible.
had 2 new front tyres fitted on my second car back in september 2022 and asked for balancing and tracking to be done as i had a wobble in the steering wheel, i payed for balancing and tracking and left, the wobble had improved a little bit was still there, yesterday i noticed i had a slow puncher so had i repair at a independent and when he removed the wheel you could clearly see the old rusty weights on it and it was out of balance by 15…. i asked if he could click the other one as well and what do you know that also had a rusty old weight but this was out by 20, so i payed for work that was never carried out, the nice bloke balanced both and fitted new weights and now it drives without a wobble and is a joy… i almost bought 2 new front alloys thinking i had a flats spots from potholes…. i would never use this this branch again because if they they arnt doing basic jobs like balancing your new tyres how can you trust them with your brakes, or anything else
NEVER AGAIN, I'll put the car there. I drove the car away with the same problem. I paid, and the service wasn't even properly done. They said they would refund me. Two months later, I'm still waiting for the refund. If you call this professionalism, I don't even want to imagine unprofessionalism.
Tony and Earl are absolute legends. I had a flat tire and a corroded locking wheel nut so I couldn’t get the wheel off. So Earl came out to me help me get the wheel off and then fitted a brand new one. can’t thank them enough.
Really happy with the service provided by Tony and Callum. Tony was really helpful despite being very busy. I will definitely continue to take my car back for any future service requirements.
Awful customer service! Guy sitting behind window was extremely rude and not helpful at all when I came to do MOT for my car, on website showing that they are closed I came at 4pm and they told me it will take up to one hour to do MOT , so I asked what time they close 3 different people said 3 different times. Not going there again and do not recommend anyone.
My little Mercedes went in for the Free 10 point winter check. Nathan at the front desk/reception was very professional, friendly, extremely patient and helpful. He made sure my car was thoroughly checked and the three faults that needed fixing were done to a high standard the following day. Pricing was also very competitive. More than happy with the excellent work and customer service I received. Well done Nathan and team for a job well done!
I am extremely satisfied with today's MOT.I'll be here again in a year.
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Universal Tyres Thurrock map

Directions to Universal Tyres Thurrock with public transportation

Motherwell Way 30 meters
22
77
77A
Z1
The Rabbits 40 meters
22
44
77
77A
Z1
Motherwell Way Thermalite 250 meters
22
77
77A
Z1
The Rookery 380 meters
22
44
77
77A
Z1
Weston Avenue 440 meters
44

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