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TSB Bank

  1. Chorley
  2. Chorley Finance

Reviews, get directions and contact details for TSB Bank

TSB Bank
"At TSB we are here to help you make the most out of your money, so you can get more out of life. Whether you are looking for a new financial product or a smarter way to bank online, explore your options and see how we can help you today. Due to the current outbreak of COVID 19, we have had to make some temporary changes to our branch opening hours. Please click through to our website to ensure you are seeing the latest operational hours, and where closures might affect you."
Address: Market St, Chorley PR7 2SE, UK
Phone: 01257 677997
State: Lancashire
City: Chorley
Zip Code: PR7 2SE

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
Went into branch to ask some questions about my a/c containing large amounts. Had my card taken off myself by someone called Liz.Said my a/c been closed by Blackpool branch because staff there always right when wrong .The staff acting all powerful. Looking like Ombudsman again.As was told to get in touch with Gov .UK ?? Complete jokers.Will keep you all updated . Been told could take 2weeks must be busy dealing with complaints 20/02/24. Also saying misshandling a/c own money . a/c still frozen phoned everyday. 24/02/24 My mother whos 90 had to return from Spain to sort took 1 hour at Blackpool branch manager Sam still runs the untrained customer services staff. Keep clear what a joke . Regards Co Director Mark Harrison. 26/3/24 still waiting for the return of a/c to normal. Ha have now transferred to a proper bank keep clear of tsb or have more banks terrible.
Slow with only one desk open, if you are lucky another staff member will appear if there is a big line of people. Sometimes get nice staff, sometimes get one with an attitude problem serving.
I had all intentions of opening an account at the Chorley branch. To my dismay I found the staff to be inpatient and rude. I said thankyou and walked out. I might add I'm not going back there!
Unfortunately I had to visit this branch recently to sort out an issue however I was met by the most rude, patronising individual who couldn't care less about customer service. After 28 years with TSB I am now looking to take my business elsewhere.
Would not change the £10 note I got from their cash machine to £5 notes because I did not have an account with them. Not what I would call a proper bank!
The bank has both external and internal cash machines. You can pay utility bills via staff or a specially designed ATM that reads cheques. The whole bank has had major changes and redecorations. It's had a major physical revisions. There are no multiple staff behind glass partitions as before. They keep the doors open and some wear masks. The inside is flat, so wheelchair users have easy access in the bank. This bank was used to arrange power of attorney over my father's affairs and although it wasn't all done by this bank, they definitely aided us complete this with a solicitor.
The staff were very helpful when we went in on a Saturday. Saved us a 16 mile round trip to visit our own bank in Preston. Thank you.
Very understanding and helpful bank staff who will guide customers with hidden disabilities. I am extremely impressed and would highly recommend this bank.
Doesn't matter what time I phone the bank no one answered the phone
Paul the manager was brilliant
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