Traffic Bar, Crowne Plaza Kensington

A lovely hotel as you approach and once inside you are greeted by staff who are really friendly and helpful. Hotel bar is nice with garden area available also. Room was clean and fairly spacious. Check in and out simple and quick. Location is good for many of London's locations and the hotel is also opposite a tube station which is convenient. Prices are typical for the area.

My family and I stayed for a week on vacation - the first time traveling outside of the US. The concierge service was wonderful. Excellent breakfast every morning with friendly and courteous wait staff. The room was clean and had all the amenities we needed. It was in a great location - 3 min walk to the Tube and had restaurants all around. I would stay in this hotel again if I go back to London. I've recommended it to others already.

This was our first visit to England. We relied solely on the reviews of others. While it was very convenient to the tube I would have preferred it to be a little safer and cleaner area. This is a semi clean place to stay I prefer cleaner. As compared to the staff of American four/five star hotels they were kind of rude and not very accommodating. Next time we fly to London we will try to stay closer to Buckingham Palace in the Mayfair District newer, cleaner, seemingly safer area.

I’ve stayed at this hotel a lot - around a dozen stays ranging from one night to two weeks - and really recommend it. The staff are consistently friendly and helpful. The rooms are clean. The hotel is conveniently located. And I especially appreciate the restaurant which specialises in well-executed Asian fusion cuisine; it is a welcomed break from the typical hotel fare of pasta, burgers and salads.

Despite some minor drawbacks, we mostly enjoyed our 5-night stay at the Crowne Plaza Kensington. The hotel property and rooms were clean and comfortable. We chose this hotel for the double bed family rooms, which was surprisingly spacious. I really liked that breakfast was included so that was quite convenient and a peace of mind when starting our day. Location was superb as the hotel is located across the Gloucester tube station, half a block away from the hop-on hop-off bus stops, and a short walk to Harrods and other shops. My only issue was with housekeeping. Our room included two complimentary bottles of still water upon check-in. The bottles were replenished on the second day but were forgotten on the third, forth and fifth day. Perhaps it was because we had purchased additional bottles of still water which were stored in the mini fridge but that doesn't negate our entitlement to the complimentary water each day during our stay. My husband had to purchase two bottles from the front desk one evening at £2 a bottle since Boots pharmacy across the street closes at 8pm and we previously purchased their remaining stock in the cooler. Housekeeping also didn't bother cleaning/replacing the used mugs and spoons. By the fifth day of our stay, we had a closet full of four used mugs that had been there for three days. Granted we could have easily rinsed them for re-use which I did on our last night but the onus should have been on housekeeping and not the guests. Even so, I would probably stay here again for value and comfort of two beds and the convenient location.

Perfectly located for us. Only a few steps away from the Gloucester station. The staff made us feel right at home. Our room was cozy with updated amenities and comfortable beds. It has the feel of a boutique hotel. The food was well prepared in the in house restaurants and indoor lounge area where they also provide high tea in the afternoon The wait staff was very friendly. We enjoyed the outdoor garden area which was divided into 2 sections: a grassy area with comfortable chairs and tables and "pods" for private group activities, and the "beach" which even provided flip flops so your feet would not get too sandy if you want to enjoy a lounge chairs situated there. As IHG members, we were able to utilize a private lounge/dining area for breakfast each morning and drinks in the evening. Check your tier status for this amenity. There are several absolutely amazing restaurants, shops and grocers within a short walking distance! We most definitely plan to stay here again when we return to London.

Great hotel. Very helpful staff, they are amazing. Not to mention the support and the fundraising the manager did for charitable causes. The hotel is very well located on Cromwell road with shops restaurants and supermarkets in immediate distance. Not seen the rooms myself however the function rooms and lobby are very stylish.

very nice hotel. Very clean and well kept. Rooms are decent in size and an adequately large bathroom. Beds are comfortable and rooms are fully air-conditioned. Staff are friendly and very helpful. Hotel is situated close to the underground and bus routes. Also very close to a number of restaurants and shops. Also ideally situated in London to go to other tourist attractions.

Attended Purpose to Abundance, an amazing GTeX event, recently as a guest so the review is not of a hotel room stay. We were in a meeting room on the lower ground floor. Refreshing water and cups were available just outside the room. I was early and waited in the hotel lobby area which was welcoming, very clean and brightly lit due to natural lighting. There weren't many seats but enough. I could see through the window there was a garden, which was well used on a warm afternoon in August. The meeting room was the perfect size with comfortable chairs; although the air con was not very strong and it got quite warm once seats were filled. Many were sweating. The toilets are very close, just outside the room on the same level. Clean. Thank you Crown Plaza for playing host to such an inspirational event, which had some incredible speakers and guests in attendance from all over the world.

We stayed in March 2017 for a week. It was a great choice. Safe, clean area for food and shopping. Also great transportation options from here including the tube station close. Great breakfast with lots of options. Staff was the best and really impressed us.