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Townhead Medical Practice

  1. Glasgow
  2. Glasgow Medical Centre & Doctors Surgery

Reviews, get directions and contact details for Townhead Medical Practice

Address: 16 Alexandra Parade , Glasgow G31 2E, GLG, GB
Phone: 0141 531 8940
State: GLG
City: Glasgow
Zip Code: G31 2E

opening times

Monday: 08:30-18:00
Tuesday: 08:30-18:00
Wednesday: 08:30-18:00
Thursday: 08:30-18:00
Friday: 08:30-18:00

Update Info

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Reviews
Five out of five for Michelle, zero for Ellen - both reception. I asked for the referral to be emailed as my employer makes me take holiday leave for going to the GP, Michelle said it can be done, Ellen-smelling there opportunity for micro aggression, insisted it can’t be done and I have to go in person to pick it up. May it come back tenfold as it should.
My GP is in this practice and I have found that it is a well run,clean and quiet place,the people who work within the practice are polite and helpful.
Was surprised to see the astounding amount of bad reviews here, I have been to the clinic quite a lot for different medical reasons and so far I am more than happy with the service I have received. The receptionist are kind and sweet my GP is amazing. Overall I had a very good experience. Yeah sometimes things might not run smoothly but Please cut them some slack, they are doing their best.
Easily accessible GP practice. Doctors and staff are all great.
Never had a problem getting through on the phone - ok you might have to wait if they’re busy. Always been helpful. Don’t often have to see doctor - was surprised I was able to get a next day appointment. Everyone helpful and efficient.
Gold Standard receptionist team. Huge shout out to Myra sorry if I spelt your name wrong I live away from home for work and uni but travel back to my home town regularly, so I never thought I'd need to transfer my GP and reg with a new one. However, this week I developed a severe chest infection and high fever and I was way to ill to travel home. When I called my GPs back home they were extremely unhelpful and just said that the doctors would not be willing to prescribe anything for my chest infection, even though I have a history of these. So, I called multiple practices and they kept telling me to call my home GP, until I called the Townhead Medical Practice. The recpetionist I spoke to first I believe was Myra was incredible, they actually gave me constructive advice and looked out for me. They took the time to understand the predicament I was in and even though registration takes 2-3 days to come through, they did their very best to expedite the process for me. There was multiple phone calls between us around 5 and they remembered me when I called back - it was extremely refreshing to experience this as I usually would have to re-explain my situation. Lastly, THEY EVEN CALLED ME BACK to let me know that there was an appt available. Words can't express how grateful I am for this team of receptionist and I am on the mend all thanks to their help.
Nice staff and doctor. I was examined by Dr L. Zhang. She explained everything in detail and patiently answered my question. As an international student, it's not easy to understand some accent, but Dr Zhang speaks in the way that I can understand.
I've seen so many bad reviews on here that I'm leaving a good one now. Has the treatment and circumstances always been great? No, but that's what it's like to work for the NHS and considering how limited they are on resources due to a not so well functioning health system, I think they're doing a pretty amazing job and I've only ever received friendly and supportive care when I've been there, which unfortunately is a bit too often.
It's easier and more reliable to buy required meds from darknet than try and get them from here. Nice staff, doctors nice enough but shocking service. Have been left without meds for almost a week because they didn't bother to either send the prescription to the pharmacy requested or bother to phone me to say I had to go in to the surgery to pick up the prescription form. You guys do realise you're a doctors surgery and not a chicken shop right?
I wish I could leave a more accurate review in terms of the service from the GP’s however when I phone them I never get through to the reception team and in the rare case that I do, I am always told to “phone back later” or “call again tomorrow morning” and when I do, I still cannot get through. I was registered with them for 9 months and recently changed due to their lack of availability.
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