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Reviews, get directions and contact details for Toolstation Epsom

Toolstation Epsom
"Toolstation is one of Britain's fastest growing suppliers of tools, accessories and building supplies to the trade, home improvers and self-builders. We offer more than tools; electrical, plumbing, screw, fixings, trade essentials and top brands make up just some of the 25,000+ stock products in our catalogue which are available online or in store. Visit us in our Epsom store where our friendly and knowledgeable staff will be happy to help you."
Address: 24-25, Nonsuch Industrial Estate, Kiln Ln, Epsom KT17 1DH, UK
Phone: 0808 100 7211
State: Surrey
City: Epsom
Zip Code: KT17 1DH

opening times

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 4:00 PM


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Reviews
Staff used to be quite good but now it’s getting worse day by day. ASIF who works here is not even helping a bit. I asked him if they have something he told me no when i check online they had it and just after 5 minutes other staff found it for me
Always feel like they're doing me a favour
Typically a great store with good staff. However, my review is base on my most recent visit. I was served by a man who acted like I was disturbing him when I needed to be served. There was no interaction other than the necessary till button punching and scanning of items. My questions about an item clearly annoyed him further as a big sigh was let out as if he couldn't be bothered to answer. Once the transaction was complete I did faintly hear 'Ta mate' as he put the receipt on top of my item typically the polite staff would hand it to me directly. Toolstation need to brush up on staff politeness as I will be commenting next time, if the same chap is the only staff member available to serve me and treats me the same way.
Great service by the staff, and a pleasant experience overall.nnTwo of the staff members were especially outstanding - Aaron P and Aaron B.nThey helped us find what we needed and went above and beyond their call of duty, with kindness and sincerity.nnThe location of the shop is perfect for Epsom locals - strategically placed for easy access and quick purchases to supplies and hardware.
I've been going to this branch several times a week over the last couple of months, and I always get good customer service. Special thanks to Matt for helping me with an issue I had with an order my fault! in a quick and friendly way :
Comment on this business

Directions to Toolstation Epsom with public transportation


Kiln Lane Sainsbury's 350 meters
21
Felstead Road 390 meters
418
668
868
E9
Blenheim High School 440 meters
418
668
868
E9
Windmill Lane 460 meters
293
406
467
470
E16

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