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Reviews, get directions and contact details for Tony Macaroni

Tony Macaroni

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Osteria Italiana is an Italian restaurant in the Italian Centre on Glasgow’s John Street with fresh food and fantastic service.Looking forward to see you!

Story

Osteria Italiana is an Italian restaurant in the Italian Centre on Glasgow’s John Street with fresh food and fantastic service.Looking forward to see you!

Address: 17 John Street , Glasgow G1 1HP, GLG, GB
Phone: 0141 552 6009
State: GLG
City: Glasgow
Zip Code: G1 1HP


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Reviews
This location was amazing! We had a lovely sized portion of food, every staff member made it an experience and were so patient with us. We appreciate their kindness and support as we can be nervous diners! I loved the decorations and quality of food also. I recommend this place to all, and fully look forward to visiting again soon.
We were in yesterday 14.09.24 for a meal before heading out for the night. The machines were down for taking the orders so there was a bit of a wait but our server Jessica was fantastic explaining & apologising for our wait. Being kept informed made the difference Food: 5/5
Went here for a quick bite to eat after work - wasn’t expecting 5 star dining but was not expecting it to be as poor as it was. Place was quite empty with nice booths sitting empty and we were sat in a very small table in the corner. Ordered food and drinks which was fine. Should’ve known when our food only took 4/5 mins to come out. The chicken risotto was on a spread out on a plate normally risotto would come in a pasta bowl or serving dish not a standard pizza plate. It was just dry rice with very little watery sauce poured over. It had no flavour and was very poor. The Cajun pasta I think had been microwaved as some pieces of pasta were dry and crunchy at the sides while others were very soft and others very al dente. Had a side of onion rings as well. Didn’t taste like onions though tasted more like mash potatoes in onion ring form and were very mushy. Very disappointing. The waitress was nice enough to take all the food off the bill and let us only pay for drinks as we hadn’t even made a dent in our food and was not planning on eating anymore of it. She didn’t even seem shocked by what we had said seems like she’s heard it quite a bit. Sad but won’t be back
This establishment used to be busy years ago however it seems to have taken a massive dip which is really sad. Upon booking a table I was the first customer to arrive in the afternoon, the toilets had no hand wash, most alcoholic beverages were out of stock, the floor was littered with crumbs and food from the previous day. The two women who seemed to be running the place looked like sisters, their body language gave the impression they seemed very unhappy and depressed which is a shame. The restaurant had a very death sentence vibe, the food however arrived super fast being the only customer and did taste 10/10. Hope this restaurant can get back on its feet and continue its business at the usual higher standards.
My friend and I both came for a dinner before a night out. To say we were disappointed is an understatement. She had carbonara and I had macaroni . It was not cooked properly cheese was like water and the cheese was clumped to my fork. Been sick all night and a sore stomach and she is the same. Won’t be backFood: 1/5
Service atrocious place was pretty much empty. Server had attitude problem. Dessert menu said nardini ice cream. Which is a lie came straight from a tub disgusting yellow trash. Used to be a great place. Never againFood: 1/5
I’m not one to use hyperbole normally, but this was truly awful. Steer clear. I’ll summarise, my family’s lunch time experience in the Glasgow City Centre branch. -Understaffed. It Took 25 minutes to order, the staff were visibly stressed despite the restaurant only being a third full at best. -No pizza dough! We waited best part of an hour for our pizzas only to be told they had no dough! - big slash in the booth seat. Grim vibes So not only did we leave with no lunch and two hungry distraught kids, they had the cheek to charge us for our drinks! This place seems to be on its knees and looks like it won’t last much longer, especially if this is their best offer.
Food was enjoyable. Staff were very warm, friendly and helpful with choice of menu. Although we didn't get to eat any dessert because we were extremely full from having the starter platter and the main dish.
The food was lacking. In that they lacked the food we ordered and then waited half an hour to tell us. They also had none of the six beers the menu said they had on draft or any cider either. Staff seem to not understand wanting enough cutlery for the people seated and also cannot comprehend being asked for a jug of water for the table. The manager appears to be hanging on to his sanity by a thread. Avoid at all costs.
If you're on a budget then this place is good enough. We had pizza, carbonara pasta, calamari starter and white wine. Wine was good, and the food wasn't too bad either. Restaurant did seem not to be looked after, a little cluttered. But otherwise okay experience.
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