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Reviews, get directions and contact details for Thrifty Car and Van Rental Luton

Thrifty Car and Van Rental Luton
Address: 34 Crescent Rd, Luton LU2 0AH, UK
Phone: 0333 332 1222
State: Luton
City: Luton
Zip Code: LU2 0AH

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed


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Reviews
My experience of Thrifty is mixed. Outstanding customer service at King's Lynn branch, reasonable customer service at Inverness and Luton. Last vehicle I had at Luton was a staff runner, it smelt of smoke and was pimped out for the young drivers
7 years ago (27-02-2018)
Add on cost even a month after the rental. Would not recommend them you can look up reviews online absolutely awful company to deal with.
7 years ago (19-03-2018)
Having already pre-paid for the car, I was surprised to find out that they took the £250 excess of my bank account when I picked up the car. When I brought it back, they invited me to wait at reception desk whilst they checked the car, which I did: mistake ! I should have checked the car with them (which might even be a legal requirement ?). They told me then that there was a screw in the tyre, (that they showed me indeed) and straight away that the cost of repairs would match the £250 excess! Of course I have no proof but thinking back at the whole situation, I suspect that it might have been a set up ? The other funny thing was when they asked us if we needed a lift back to the airport !!! Did they think that we would walk the several miles to there ? Anyway I would never use them again, and would advise any potential customers to be cautious.
8 years ago (29-12-2017)
The people inside were rude and charged different prices when paied for bastards phin
7 years ago (07-01-2018)
Very reasonable prices and professional staff
8 years ago (19-10-2017)
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