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The Woodside Medical Practice

  1. Telford
  2. Telford Doctor

Reviews, get directions and contact details for The Woodside Medical Practice

Address: The New Surgery, Wensley Green, Telford TF7 5NR, UK
Phone: 01952 586691
State: Shropshire
City: Telford
Zip Code: TF7 5NR

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Feedback. Had no problems with the surgery feel very confident that if I have a urgent problem they would respond ASAP. Never have I had a problem getting through on the telephone or making a appointment well done. WOODSIDE MEDICAL PRACTICE
Doctor was nearly 2,half hours late calling me for phone consultation. Then when I spoke to her she basically told me I was wrong about the time I’d been away from work , then told me I should be ok after having covid , never gave me chance to tell her my symptoms. Then said make the most of my last day off . Which to me sounded like she was saying I hadn’t been I’ll . If I was always at the doctors asking for a fit note I could understand but iv had two in three years one from a serious accident and this . I’m so angry I may take this further. This is why phone appointments don’t work . I thought this was supposed to be a careing industry .I worked although the pandemic and had no time of working as a full time carrier. Absolutely disgusted the doctors behaviour
Easy experience from start to finish. Easy to book my appointment, friendly lady on the phone and really understanding doctor.
Took my 20month old baby with fever and complain that he is not eating well to see a doctor in room 14 , doctor refused to take blood sample and check his ears he said there is nothing wrong with the little one, fever didn't stop so we went to the hospital and baby head ear infection. stay away from that doctor I think he got his doctor licence in Kinder Surprise toy
Couldn’t get a doctors appointment for my 3 year old ASD non verbal son, who once I had contacted 111 and they told me to take him to the urgency department he had an ear infection in both ears! We had 4 & a half hours sleep in 2 days, these didn’t care. Yet they rang me a day later to book me in for my booster even though the park lane centre are doing them. They’ve also sent me a further 5 texts to get me to book for my booster. Which I’ve actually had done at the park lance centre. They also sent me a text and apparently a lot of others to book in for my smear, I booked. Got someone to watch my kids ect.. nurse refused to do it as it’s not due til April 2022. That was bad in its self, no apology or nothing! Dr abbey/Thompson can also remove my implant but can’t put another one back in due to medical reasons & hopefully should be able to come January. I was also on a final warning from kicking off at these so many times from messing my kids about. They love the words ‘it’s viral’ in there. Woodside doctors also refused to sign the shared care form for my sons melatonin. They honestly don’t even deserve one star. I then registered with court street, massive difference they’ve clearly had the right training - they show you respect & politeness - told me to get my paediatrician to send them the shared care form & they will sign instead of me going to malinslee every month to collect. Woodside doctors need investigating. I’ve heard and had so many bad experiences with them. I literally only stayed with them due to being right at the back of my house. So glad I changed doctors now.
Never have a problem, get dealt with very quickly most of the time, get the odd bad receptionist but other than that great place, sometimes waiting there can take more than hour on a bad day but mostly 5stars better than all the doctors Ive been too
My 94yr old grandad is registered at this useless practice. They NEVER answer the phone! Today after an hour and a half of calling I went to the practice and was told they are at full capacity on the phones, despite two receptionists sat doing nothing. When I explained I needed a doctor to do a home visit as he was experiencing abdo pain, had a temperature and couldn't move his arm with stabbing pains, they told me to email next time and that they had no appointments available. Thank you Woodside practice for zip! My grandad is now in hospital with a possible perforated bowel.
Continue to read for an honest review. I Wish I could give a 0 rating as its not worth the 1star, I have been at this practice since I was a little girl and used to think it was the best, however as time has gone on I've noticed the doctors here don't really listen and to make it worse the receptionist is rude, unhelpful and very unpleasant to talk to, it doesn't cost anything to be kind and I strongly feel training is highly needed, I work with in customer care so I know what some people can be like however that's no excuses for blatant rudeness,if I had her name I would be including it on here so she can get the training and help needed unfortunately she is so rude I didn't want to be talking to her long, hopefully this will be seen and needed changes are done, I will no longer be going to this practice in the future
I wouldn’t even rate this place, tryed to get an appointment because I’ve been having chest pains and a doctor told me to contact them when o explained the issue the receptist was quite rude said “it all seems strange” and laughed! Very disgusting attitude and also she put me on hold without warning! Wouldn’t recommend it !
Had problems with this surgery for years but latest experience was the last straw, I understand things are difficult during the pandemic but I injured my back and after 6 weeks of it not getting better I thought it would be best to seek medical advice. Needless to say, the practice was not interested in seeing me and told me to call 111 if I got to the point I couldn't walk, which was practically where I was at. Avoid at all costs. I certainly will be registering elsewhere.
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