facebooktwitterpinterest
mobil menu

The Village Surgeries Group - Farndon Village Surgery

  1. Chester
  2. Cheshire Doctor

Reviews, get directions and contact details for The Village Surgeries Group - Farndon Village Surgery

Address: Church Ln, Farndon, Chester CH3 6PT, UK
Phone: 01829 771588
State: Cheshire West and Chester
City: Chester
Zip Code: CH3 6PT

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info
Similar places near
The Village Surgeries Group The Village Surgeries Group 8 km I hated it every time I needed to visit this practice, but I stuck with it for around...
Cheshire Local Medical Committee Cheshire Local Medical Committee 12 km
The Cheshire Image Clinic The Cheshire Image Clinic 12 km Michelle explained the procedure I was having and was professional throughout. I was ...
NHS West Cheshire Clinical Commissioning Group NHS West Cheshire Clinical Commissioning Gro... 14 km
Dr H Black - Bunbury Medical Practice Dr H Black - Bunbury Medical Practice 16 km
Kelsall Medical Centre Kelsall Medical Centre 17 km Incomparable incompetence from the reception staff.
The Elton Surgery The Elton Surgery 22 km Very welcoming staff
Dr P J M Milroy - Brookside Surgery Dr P J M Milroy - Brookside Surgery 25 km
Frodsham Medical Practice Frodsham Medical Practice 25 km
Dr A Damania - Swanlow Practice Dr A Damania - Swanlow Practice 26 km
Dr Raj Acquilla Dr Raj Acquilla 26 km Amazing service, incredible service. Both a true reflection of the results. Thanks Ra...
Audlem Medical Practice Audlem Medical Practice 27 km Can not fault this place. The staff really do care, as can been seen in particular wi...
Mr Simon Walker FRCOphth Consultant Ophthalmologist Eye Specialist Cataract Surgeon Mr Simon Walker FRCOphth Consultant Ophthalm... 27 km I highly recommend Mr Simon Walker. He has an excellent bedside manner and went above...
Grosvenor Medical Centre Grosvenor Medical Centre 28 km Getting an appointment has never been a problem to me because I always go to the surg...
Dr A Piggott Dr A Piggott 29 km
Dr R Acquilla - Kingsmead Medical Centre Dr R Acquilla - Kingsmead Medical Centre 30 km Nice and clean, helpful staff, even with the stress of covid. The only downside is th...
Hungerford Medical Centre Hungerford Medical Centre 30 km I have been coming to this surgery for over 15 years, and rely on their services regu...
Achilles Foot Health Centre Cheshire Achilles Foot Health Centre Cheshire 31 km Paul got to the route cause and started full treatment left my Son with more confiden...
Reviews
Just really disappointing. Ignoring the difficulties for getting a F2F consultation which I am aware of through past experiences - I had a VERY simple requirement for a my Doctor to sign a Visa applicationm form to confirm my fitness. 2 minute job at most to review my medical records and sign the form. Appreciate this is not a medical emergency but without it I cannot perform my job. Multiple other colleuges got the same service without any issue from their local doctors. Advised by receptionist that they do not provide this service, without realy understanding the simplicity of requirement. When questioned I was advised to raise a complaint online. Not really the experience I was hoping for and wholly non personal and disappointing. Not the receptionists fault who no doubt have to bear the brunt of frustrations by unsatisfied clients such as myself but just not the level of service I would have expected for a local surgery. In fairness once I have had finally got to use doctors there in the past I have had no complaints.
Absolutely no privacy, receptionists don't seem to realise you may not want to discuss personal information with everyone else in the tiny waiting room at the farndon surgery.
Like so many of the other reviews on here I dread having to call this surgery. After 146 redials, I finally get through, then on hold for 10 minutes only to be told no appointments are available and to call again tomorrow or self diagnose on the 111 website. There is one receptionist I seem to get EVERY time and I don't call unless I absolutely have to! who is very abrupt, uninterested and completely without compassion. I understand Doctors receptionists get a rough deal from some patients - I have never been one of those patients, so anticipate being treated with respect and dignity as the long-winded recorded message at the Surgery demands of us, not with disdain. That said, if you do actually manage to get an appointment with an actual Doctor - they are great!
It is difficult to get hold of anyone in this practice, as they flatly refuse to supply any method of modern electronic communication. I asked for one and was told that all patients must telephone only. Often there are long queues on the phone during which you have to listen to long pre-recorded messages about not being abusive. It is impossible to get hold of them in any way other than the phone, as they have also turned off the messaging service that accompanies the on-line booking system. I can't believe they are living so far in the past. Other surgeries, dentists etc, supply an alternative method of electronic contact. What if you want to send a URL to your GP to explain what you have read up on about your condition? It is impossible. Whereas I certainly DON'T approve of any sort of abuse, I think it is probably no wonder that some people get frustrated and angry with the receptionists when they finally get through, after waiting for ages in a phone queue, every time they want to contact their local health provider, while also having to listen to the same long reprimand about not being abusive each time. Their admin needs a rethink, so you can get in touch with them when you need to.
I'm sure the doctors are great...if you ever get to see one! You just can't trust the receptionists. I made an appointment several weeks ago which was supposed to take place today over the phone. I never received the phone call so rang them to inquire why. They weren't sure but promised to get back to me. I never received a call back so called again a few hours later. It turns out I had never been booked in for an appointment and now I have to wait 3 more weeks. This is unacceptable, but unfortunately all I can do is wait. And complain. And wait some more. And hope that one day they will get more reliable receptionists.
Prepare to be constantly fobbed off by the receptionists. They make it as difficult as possible for you. It's like talking to a brick wall sometimes. Actually, a brick wall is more helpful! It's a horrible experience. However, the Doctors that I have seen have all been brilliant.
Moving to Cheshire only 9-months ago, I have been very impressed by Farndon Village Group Surgery. Professional, helpful & excellent Doctors. All Staff appear thorough & kind in their work. Thank you.
Absolutely low service, no help, no appointments, no good doctors ! and this is happening in the 21st century?
Almost impossible to get a same day appointment, over 100 redials and still no answer
Saw Dr Chowdrey and was really impressed how easy she was to tallk to and would definitely recommend
Comment on this business

The Village Surgeries Group - Farndon Village Surgery map

Directions to The Village Surgeries Group - Farndon Village Surgery with public transportation

Church Lane 90 meters
5
Nag's Head PH 210 meters
5
Crewe Lane End 260 meters
5
Quakers Way 440 meters
5
Peel o` Bells 500 meters
5

to add The Village Surgeries Group - Farndon Village Surgery map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0036 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy