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Reviews, get directions and contact details for The Trade Centre UK (Wednesbury)

The Trade Centre UK (Wednesbury)
"The Trade Centre UK prides itself on providing quality used cars at great value. Selling hundreds of used cars every week, with the added convenience of being able to drive away your perfect car in just one hour and arranging your car finance all under one roof."
Address: Darlaston Road, Wednesbury WS10 7SP, UK
Phone: 0121 667 7777
State: West Midlands
City: Wednesbury
Zip Code: WS10 7SP

opening times

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

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Reviews
Website prices are not real.nnNew shape corsa 70 plate on website 5700£nWhen I got there saw the old shape around 9000£nAsked about cheapest car they had on site - 6400£ for a 15 plate suzuki alto or something.nDon't waste your time and money getting there thinking you'll get a bargain .
If I could rate no stars I would, avoid this place once they’ve sold you the car they don’t want to know!nnI bought a car from them on the 9th of March and drove away the same day as there wasn’t any issues with it apart from the fact I needed a new suspension part but was still okay to drive away with the same dayfirst red flag I was told it was booked in for it to be sorted. A few days went by and I hadn’t heard when it had been booked in for, so I called to find out that they didn’t have anything on the system regarding this, but they booked it in and got sorted. While driving it for a few more weeks or so a few issues popped up such as the coolant light and the reverse sensor. Was booked into be sorted. Once that was all done another issue popped up every time I put the heater on I could hear a sizzling sound, so once again it was booked in. I was told upon picking it up that the car was ran for a few hours and didn’t seem to any issues. While the car was there they gave it clean which I very much appreciated. When I got home I noticed some marks on the bonnet that wasn’t there when I had dropped the car off. I then called and called and called….and called, sent an email with pictures included to which they replied we can get you booked in to get that sorted.nnThe day came to have it sorted which was 26/03/24 Picked it up on the the same day, Upon closer examination they had gone over the car with a touch up pen that didn’t even match the colour of my car. I went back into them to say I’m not happy with it and that the colour doesn’t even match my car, again their response was we can re book it in to get striped and re painted. I thought great it’s gonna be all sorted…. Nope it doesn’t end there! The 3/05/24 rolls around for them to re paint my car I’ve left it with them for two days at this point picked it up in the afternoon on 4/05/22 to find that they still have not fixed the problem!!! they painted a different part of my car so they saidnnI was absolutely fuming I’m not one to be a “Karen” but at this point my patience had ran out. I went into them and somehow the information on the paper work got mixed up and the one that the body repair man got was to re paint the bumper not the bonnet! Can you guess what they said next! We can get it rebooked in to fix the issue.nnAs I wasn’t getting anywhere I booked my car in for the following week, went back out to my car to look at the bumper and guess what they haven’t actually painted it as the marks that was there when I first brought the car was still visible. So I went back in , explained this to them. Nothings been done it’s been in for 2 days whats actually been done to the car? I said I want something doing today I’m not having time off work to come back again for another issue to end up being wrong with it! The manger didn’t give a flying f*** about it just sat at the back of the room playing on the computer! He only came over when I said I wasn’t going anywhere and I want some sort of compensation, to which he replied we legally can’t do anything for compensation.nnI honestly feel deflated as I thought today was going to be the last time it’s going to have to be in the garage, each time I pick it up there’s always a new mark on it or they still haven’t fixed the issue! At this point I don’t even want the car! Unfortunately, as the manager said they can’t take the car back, so please please please avoid the trade centre if I could stand outside and warn people going in I would! I went here as I thought it would be much better than a private sale, I’ve well and truly been messed about, and I still am.
I would not recommend going here under any circumstances. I bought my first car from here and had a terrible experience. The car had many issues immediately after purchase and it was incredibly difficult to get sorted. Within a year the car is written off due to the cost of repairs needed.
I visited the Wednesbury branch ideally looking to have an insight into a range of cars which would match my expectations, there’s a vast majority of cars which would suit anyone. You are able to look around quite freely and even inside the cars . Upon entering you could say it’s the typical stereo type of car sales centre before you even escape through to the showroom you have various sales consultants approaching you to secure the next sale. However, at first this was a little invasive, but I have to say the sales consultant did advise me where to look for the vehicle which best matched my criteria and was very knowledge about all vehicles I viewed. Once I had chosen the vehicle the after sales team especially Amy was extremely helpful and made sure everything was to my expectations, I didn’t feel rushed and was very satisfied with the level of service I received , I would even like to thank the fleet team for servicing my car within less than 24 hours of purchasing in order for me to collect the next day.nThe only negative point I shall make is no complimentary beverages. A warmnCoffee would have been lovely !nThank you once again for a pleasurable experience at trade centre uk
DO NOT BE FOOLED BY 4 STARnRATING.nI have recently bought a car from here and on the day of sale they ask you to write a review, which up until that point, i had experienced fantastic customer service so i gave a 5 star review.nI have since returned to give a more accurate representation of the company.nI required minimal work needing to be done to my car tyre pressure sensors to be replaced plus an MOT. To begin with, when asked to book the MOT in, all members of staff in aftersales completely refused to believe that they would of agreed to get the car Mot’d after point of sale as that would of been ‘stupid’ of them. However unfortunately for them, in my contract of sale, the salesperson had noted this information down and put a signature next to this agreed work and therefore they had to carry this work out, much to there annoyancennThey have had my car for 4 days now, and have not contacted me of when my car would be ready.nI have been down twice, due to the inability to speak to the branch directly, for them to tell me the MOT has not yet been completed even though i had spoken to somebody on the phone from a call centre who had contacted the branch and told me the car would be ready between 3 and 4 o clock. Once again, aftersales denied all knowledge of this phone call and have told us not to come down to the branch to collect the car until we receive a phone call to say it is ready. I even told them that i will get the MOT done myself and im happy to leave without the MOT as i need my car back, however the manager refused to give any details of the MOT garage, or where my car was at the time and told me that the MOT garage was actually closed for the night 5:00pm so i would be unable to collect my car anyway.nUpon returning home, and around 45 minutes later, the MOT was published online and therefore confirmed that the MOT had actually been completely/the garage was not in fact closed, either way, a blatant lie from the manager.nFortunately for me, my car has little further issues as i have had it looked over by my mechanic, and therefore i am happy with my purchase, however i would avoid buying a car from here again due to absolute agro of have simple work done within the warranty period, and complete incompetence in aftersales and management team.nAdvice for anyone who is still looking to buy from here, ensure you have a paper trail for all conversations had.
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Directions to The Trade Centre UK (Wednesbury) with public transportation


Kings Hill Industrial Estate 140 meters
79
Car Craft 220 meters
79
Blakedon Rd 280 meters
79
Old Park Rd 330 meters
11A
310
Old Park Road 350 meters
65

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