The Retreat

Reviews, get directions and contact details for The Retreat

About

The Retreat is an award winning Spa, Health and Beauty centre situated in the historic English market town of Leek, Staffordshire.

Story

Not only does The Retreat offer Spa, Health and Beauty services and products, it also enjoys a complete, integrated hair salon and and Jester Bistro. See our Jester Bistro facebook page...www.facebook.com/pages/The-Jester-Bistro/190707264415369

Our goal was to create a place of complete relaxation for our clients. A solace away from the cares and turmoils of working life, an inspiring and healthy retreat...

Book treatments online just follow this link -theretreatleek.zanadoo.me/website_widget

Address: 81-83 Mill St, Leek ST13 8EU, UK

Phone: 01538 385503

Website

ku.oc.taerteryhtlaeh@noitpecer

State: Staffordshire

City: Leek

Zip Code: ST13 8EU

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Avoid at all costs.
Google won't let me upload the pictures of the acrylic nails that I was left with.
After having perfect acrylic nails done at another salon, I came here to have them infilled where the nail technician proceeded to ruin them.
Each nail is wonky, and each nail on the right hand is a completely different shape to the corresponding nail on the left hand.
The nails are bumpy and thick and I cannot wait to have them removed.
I politely paid so as not to upset the therapist or cause a drama, but immediately called the retreat once I'd left.
I was refused a refund and told that I could go back and they would fix them. Unfortunately they did not have any appointments with a different technician for me to have them re-done before the weekend. 
It is important to me that I am comfortable this weekend as I am attending an event. I am embarrassed to have these nails on, it looks like a four year old has done them.
I am now having to pay £40 to have them soaked off and completely re-applied this evening at a different salon.
After emailing the retreat with pictures of their terrible workmanship and politely asking them for a refund before posting any reviews, they still refused to refund me £20.
Their business must really be struggling.
Steer clear of having your nails done here.

      
      
      
 8 years ago (06-10-2017)

I made a series of six appointments - over £200 worth of business. All had to be canceled due to poor management and worse communication, no-one wants to take responsibility. They get one point for referring me on to another business but that's all.
Shame; this use to be a reputable business, will not be going back!

 8 years ago (06-12-2017)

Friendly staff, cafe, beauty salon, hairdresses, spa and shop all in one. Free parking too, would recommend as also competitively priced

 8 years ago (07-12-2017)

Excellent. Sophie is one of best hairdressers I've ever had.

 8 years ago (09-12-2017)

Sick & tried of being asked to review, never visited & never will STOP NOW

 7 years ago (21-02-2018)

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