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Reviews, get directions and contact details for The Pizza Palace

"Find a wide range of pizza for delivery with Domino’s at Shepton Mallet. All our pizzas are made using 100% mozzarella, vine ripened tomatoes and our signature fresh dough."
Address: 18 High St, Shepton Mallet BA4 5AN, UK
Phone: 01749 345800
State: Somerset
City: Shepton Mallet
Zip Code: BA4 5AN


related searches: Shepton Mallet Pizza and kebabs, Kebab and Pizza
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Reviews
Hit and miss really with this dominoes. Most of the time the pizzas are warm, not hot. They are often over cooked, with bubbles in the topping not being popped. I often find myself waiting around in the store when staff are aware I am waiting to be served. Never any urgency or concern of quality.
Shocking service, spelled it out clearly for a classic crust deep pan pizza 3 times and even had that repeated back to me by cashier. Then open the pizza box to find thin crust that was literally burnt to a crisp. The pizza also had a waved shape where it had been under so much heat. Manager then said no refund because I couldn't get back to the store as I am a carer for someone. Refused to refund and tried offering a copon after insulting me which I declined. Will use Papa John's in future.
absolutely shocking the staff hear sent the wrong pizza to my address and when I called them to explain the situation they sent the delivery man bk to mine he was rude told me he was not collecting the pizza and that I would need to call them bk so I did and they sent the original pizza I ordered 1.5 hours later.. they now refuse to deliver to my home even though it was there mistake...
Little Fiesta cream yellow colour 09 plate. Driver on phone, ran through red light by Mcolls, I know was red as mine was definitely on green!
Easy to order, bang on time, found our house, friendly driver, lovely and hot, cooked perfectly, very tasty, many thanks Shepton guys ;
The driver was honest and very communicative, but I accidentally gave her a poor review before she arrived, because the tracking system could only give estimates and the "out for delivery" column on the left side of the tracking window turned from red to blue more than 15 minutes before she arrived. I think the tracking system needs to be heavily updated, so that no misunderstandings can occur, especially when the drivers are there to do their jobs.
Delicious pizza and helpful staff, Pizza isn't expensive, if coupons are used. Delivery pizza is always on the time, but sometimes, they are struggle on the Fridays and Saturdays, because they have got lot of orders, but there is not any problem with make the complain or get the refund. Then I prefer order in different days, than Fridays and Saturdays.
I had a pizza replaced near 3 times in one night
This store doesn’t appear to have employed enough delivery drivers. As a result they have proven unable to cope on multiple occasions. We’ve given them a good chance and have ordered quite a few times, but unfortunately the food has arrived cold and late on more occasions than not. This evening we were waiting over 50 minutes from the time of ordering and it all had to be re heated on arrival which ruined all of the food. You may as well buy a pizza from Tesco and oven bake it yourself. It’ll be quicker, nicer and less stressful unfortunately.
Fast, efficient, tasty and safe. Not much more you can ask for really. Who'd have thought that the word "safe" would be part of a takeaway review, eh? It will certainly date my review as being "the pandemic years" when it's read in future
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