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The Otter

  1. Caerphilly
  2. Caerphilly Pubs

Reviews, get directions and contact details for The Otter

"Welcome to The Otter in Newbridge—a family-friendly pub serving delicious main meals daily. Bring the kids, bring the grandparents, or bring a significant other, and we’ll make you feel right at home. Our pub food menu is varied and filled with brilliant extras to turn a good meal into a great one. And our extensive food selection has something for everyone. Come for the food, stay for the warm and welcoming environment, large patio beer garden, and outdoor children’s play area. With a great selection of cask ales, wines, draught beers, ciders, and more behind the bar, we’ve got everything you need for the perfect day or evening."
Address: Bridge Street Newbridge , Caerphilly NP11 5FJ, CAY, GB
Phone: 01495 240936
State: CAY
City: Caerphilly
Zip Code: NP11 5FJ

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Reviews
Excellent birthday meal We celebrated my niece's birthday at The Otter today and had a fabulous time. Most of us went for the Carvery and it was immense!! The food was exceptionally well cooked and the lovely carvery guy didn't skimp on the meat. We will definitely be back. A table of 16 all ate at the same time, enjoyed the food and had zero complaints
I've held off reviewing the Otter in the past as it used to be quite inconsistent, but we've had a few meals here recently and they have all been to a very high standard. It caters very well for families and the staff are always great!
Nice environment, server was very polite. Food was nice, but very expensive. They offer two for one on main meals which you'll need to get your money's worth.
Went to The Otter before a show at the memo. Food was great and fab value for money. Fish was huge and a couple of us had sirloin steak and two rump. Everyone said they were great..
Very friendly and helpful staff, food fresh and hot, also does Bluelight discount on top of the 2 for 1. Thank you. Will definitely visit again. 28/9: Good food still. Shame that they stop serving food at 20:30 but it was dead when we went at 20:00, so I guess it's fair. Would recommend. 07/12: lovely carvery; would've liked bigger portions of meat but I know meat costs and we're greedy as hell. Restaurant looks well done up for Christmas. There's a breakfast with Santa advertised.
We had a lovely lunch here . The service was good and the food came quickly. We ordered a nacho sharing starter which was good value and a cowboy burger and fish and chips. The meals were a good size and were cooked well. I would return again as the menu had a good selection of typical pub grub meals.
Stopped in today for lunch with my four year old. We were seated immediately and offered crayons for the little one to entertain herself with. Food was served quickly and was amazing! I had an ultimate chicken burger and loved it, the gravy was possibly the nicest gravy I've ever had. Little one had sausage and mash and said the sausages were very yummy. Dessert came out soon after we finished and little one was very impressed with the marshmallows AND chocolate bits with her ice cream . 10/10 experience very happy and will go again.
Service is kinda slow and poor girl on the bar was working alone when other staff were sat at a table chatting. She was awesome, friendly, polite and brought our drinks to the table as she could see a queue and started a tab for us to make it easier. Managers should be on top of their staff numbers to suit customer numbers.
Staff are lovely, manager is lovely, food was delicious and desserts were yummy. Food and drink are good prices, the play area and the children's activity menu gave my son lots to do. I'd definitely recommend
Unfortunately the experience of eating here was soured. We have come before but some time ago, having now had a fine and appeal turned down for parking in the car park and going through this appeal where we clearly highlighted our purchase in The Otter and also no signage or member of staff informing us or checking if their customers had registered our meal including fine and headaches have put us off recommending or returning. Sorry most disgruntled customer.
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