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The Mad Hatter

  1. Yeovil
  2. Somerset Clothing Store

Reviews, get directions and contact details for The Mad Hatter

The Mad Hatter

About

Here at Mad Hatter we pride ourselves on stocking a huge assortment of fancy dress and joke items. As well as a large selection of Halloween decorations.

Address: 42 Princes St, Yeovil BA20 1EQ, UK
Phone: 01935 471545
State: Somerset
City: Yeovil
Zip Code: BA20 1EQ

opening times

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: Closed

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Reviews
I ordered a toucan mask for the key part of my son's class assembly. Delivery was taking a while but I made the rest of the costume myself, confident that the beak would arrive in time. My costume-making skills are not fantastic so I was really counting on the beak to make it clear that he was supposed to be a toucan! He was getting increasingly excited and asking about the beak and I kept assuring him that it would arrive in time. One week later, just as I was expecting the delivery of the beak, the shop rang and said it was not in stock - had they not been aware of that a week ago?? They said they would refund me, which they did within 24 hours, but the disappointment for myself and more importantly my son is enormous. It is now too late to get one from elsewhere so we have the choice between a homemade beak made out of toilet rolls - ugh - or no beak at all. The most annoying thing about the shop - apart from not informing me they were out of stock in time to find a replacement - was that the woman on the phone was not even apologetic about it, just very factual. Consequently, my son is now very upset with the key piece of his costume missing for his class assembly, and I feel awful for letting him down. I would never use this shop again, and would strongly advise others to follow suit.
10 years ago (17-06-2016)
Great selection
8 years ago (02-05-2018)
Great choices from costumes to wigs. Everything you need is available. Friendly advice at hand.
10 years ago (21-10-2016)
Fabulous, well stocked and very helpful staff
9 years ago (07-09-2017)
Poor after service. I can understand a strong returns policy but not for unopened/unused items. I will not use again and I will share my experience with the rest of my colleagues at the air base.
10 years ago (18-06-2016)
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