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The London Cosmetic Clinic

  1. London
  2. London Medical Spas
  3. London Plastic & Aesthetic Surgeons
  4. London Laser Hair Removal

Reviews, get directions and contact details for The London Cosmetic Clinic

The London Cosmetic Clinic

About

We specialise in Non-surgical Cosmetic treatments, Laser / IPL as well as Cosmedic & Medical Micro-pigmentation.

Address: 168 Brompton Road 3rd Floor Knightsbridge, London SW3 1HW, XGL, GB
Phone: 020 3581 3391
ku.oc.cinilccitemsocnodnoleht@ofni
State: XGL
City: London
Zip Code: SW3 1HW

opening times

Monday: 10:00-19:30
Tuesday: 10:00-19:30
Wednesday: 10:00-19:30
Thursday: 10:00-19:30
Friday: 10:00-19:30
Saturday: 10:00-19:30
Sunday: 10:00-19:30

Update Info

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Reviews
After my consultation with Dr salinda Johnson, I felt at ease for the first time in years. I highly reccomend this place as in my opinion there are not many surgeons from my own research that have expertise on piercing holes+ scarring in london , as i thought i would of had to travel to europe, she is one of the best and explained my procedure thoroughly which made me feel more comfortable, in addition her and her team are very kind sweet people and I will be recommending her to any person who has had a similar experience to my self with scarring to prevent them from having to travel abroad thank you again
My keloid treatment, please read if you are considering having your keloid removed with the LCC. I had my earlobe keloid removed with the LCC in 2020. Surgery: my keloid was ‘shaved’ off with a machine. I was given an eye ointment and saline to clean the wound during the 3-4 weeks healing time that I was given. Something that I should have queried is the fact that they gave me an eye ointment to put in an open wound in my ear. The wound healed eventually and I continued with some extremely painful steroid injunctions. I removed my keloid in August and by December my scar started growing again. In fact, it came back two times bigger and I develop 2 keloids instead of the one that I had initially. Don’t be influenced by the before and after photos you might see on their social media as those are taking a month/ few months from the removal as per my own experience. I know that keloid scars have a high recurrence rate, BUT the shaving method used at least in my case is DEFINITELY not the best option so do your research and ask all the questions that I did not ask as I genuine trusted them. The reception team was not the best either sometimes they were super nice and other times they were simply not… Overall, if I could travel in time I would have preferred to have my 1 keloid than the two that I ended up with as result of using this clinic. I hope this helps someone make the right decision.
I arrived on time for my appointment only to be told that the clinic was running 30 minutes behind schedule, the 30 minutes wait soon led to a 1 hour wait. The front of house/receptionist was very apologetic on the doctors behalf. I asked how long would the wait be now and was told unfortunately, the doctor has locked the door thus they are unable to give me an estimated time. I have been with the clinic since they were based at Knightsbridge and have never received such a poor service. I do not understand why patients are booked in if there is no capacity to see them. To have to wait over an hour to be seen without any update on the waiting time is disgusting. I will not be returning to the London Cosmetic clinic. Do not waste your time or money attending this clinic ! As there are plenty of clinics within the area that will give you the top class quality of customer care you pay for and this clinic clearly is not one of them.
I attempted to book a consultation I should have read the reviews beforehand and I requested a specific time, which they couldn’t do and I asked to be rescheduled and got no reply for WEEKS from Rachna Sharma. It’s embarrassing how many negative reviews the clinic has and how many of them are about the lack of customer service from Rachna specifically. They definitely lost me as a client
My last recent appointments haven’t been the best with regards to time management. The staff here are absolutely amazing and go above and beyond. However, Dr Johnson is never on time. I come to my appointment on time so, I’d expect to be seen on time. She doesn’t see me on time and she doesn’t apologise. I get the impression that she doesn’t really care but I also get the impression that if I spent a lot more money here, I’d get priority. I’ve seen this happen first hand, whereby somewhere has taken my time slot because she was getting so many things done on her face. I honestly miss Dr Miller, this didn’t happen when she was around. I do hope Dr Johnson can do better, I’m not the only customer who this has happened to, there was a gentlemen waiting before me and he was waiting 1 hour and a 30 minutes and he eventually just left, bless him.
The coordinator Rashna is incredibly rude and put me off going forward with treatment. I could never feel comfortable doing treatment here being in a constant state of dread at being talked to in an aggressive way.
Dr Salinda was great! She had a very gentle touch. She advised me based on my needs and didn’t try to push anything I didn’t need. The clinic is very calming and clean. The staff are all very welcoming and friendly and the nurse was very kind and soothing.
This place doesn’t even deserve a star. Worst customer service experience ever, they spoke so rudely to me over message and then called my number to shout at me. Very unprofessional and rude. Manager is ver big headed, she didn’t accept she was in the wrong instead she cut the call. Please don’t waste your time for these people that just want your money.
All the staff at the London cosmetic clinic are so friendly and knowledgeable. I have been seeing Dr Johnson for a long time now for various treatments and I have found Dr Johnson to be very experienced, kind and caring. I am very happy with all the treatments I have received from the London cosmetic clinic. Highly recommended.
Getting treated for my hypertrophic scars was the best decision that I’ve ever took. Dr. Salinda was amazing and the staff is very friendly and welcoming. The results are amazingly positive. I would recommend getting treated here.
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