The Lion Garage

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Address: 7 Waldron Ct, Loughborough LE11 5GD, UK

Phone: 01509 231231

Website

State: Leicestershire

City: Loughborough

Zip Code: LE11 5GD

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Avoid. Spent £900 on a new part, which hasn't fixed the original problem. Took the car back after a week. Still not fixed. They now expect for me to go back and denied refund. Resorted to a section 75 on credit card to claim back charges. Avoid.  Update on review. Chargeback continues to be in progress. Mr Martin Coles at Leicester Branch, believes it to be appropriate to lie and threaten consumers with CCJ's whilst at the same time claiming to want to have a 'civil conversation.'  Note to Lion Garages, don't do work stating you have fixed the problem when you haven't, charge consumers large sums of money and then expect consumers to take it on the chin.

We’ve had ongoing problems with our heater matrix on a VW Transporter. After spending over £900.00 with another garage, the fault had grown and became far worse as a result of poor diagnostics. We gave Lion Garage a call, received a reasonable quotation and had the problem resolved by Tom. He went to the nth degree to ensure that we received the van back in time for our next working day. Great service. We’ll be using them again.

Took my Audi in for full service. Great customer service and was very happy leaving 5 stars until going for my next service where half the stuff I'd been charged for hadn't even been done. The mechanic at other garage asked when was it serviced as certain parts where clearly old. cabin filter looked years old. Spark plugs not changed and now I'm having to have a another full service as not sure if they did anything. When paying £800 for a service on a high performance car, you need to be able to trust the work is done and unfortunately this doesn't seem to be  the case. Won't be returning

Had work done previously which would have been cheaper than going to VW main dealer which had been OK. Subsequent visits had not been good however for two reasons:1 parts used were the same price as VW quoted so I may as well go to VW dealer 2 left several messages that were not returned. I have since found a more reliable and cheaper service elsewhere. A VW specialist needs to be able to undercut main dealer prices and be professional. Alas, these are missing.

Avoid at all costs they are top drawer scam artists. Went there to replace a cigarette lighter fuse, simple job but they charged me £30 just to tell me it needed replacing which I already knew and another 40 for replacement. They dont tell you that even the simplest check on your car is an instant minimum £25 cost but instead have it written in small print in their office. Generally rude and unfriendly staff who don't seem to care at all and charge extortionate prices.

Modern high street EXTORTION at its finest. Only use them if you have a bulging wallet. The garage offered to price what was clearly a leaky coolant bottle that needed replacing. Upon receiving a call quoting £207 and warned it could INCREASE further if they hit any issues I decided not have them carry out the work. £207 is the part made of GOLD! Upon picking up my car I was CHARGED initially £36 just for them telling me what was wrong! I knew what was wrong with it. How can I be charged for them telling me what it would cost. I managed to negotiate down to £20.88 for something I was NEVER told would cost me.  AVOID this garage at all cost, just a local GANG SCAMMING innocent people

I took my Audi A6 into leicester Audi and paid £120.00 diagnostic charge to find out my front braking loom need changing I told them not to bother and went away.  Couple of weeks later I booked in at lion garage and was told on first inspection it was not the loom but  pads and discs were need at a cost of £295.00 inc Vat.  I said ok he went away and started the work while I waited in the waiting room a short time later he walked back into the waiting room and said please follow me to your/ Audi on arriving at the car which was still on the ramps with the brakes in bites he said that some how ? the brake sensor had got to the front of the pad and was wearing on the disc and the pads were ok and only thing that need changing was the sensor at a cost of £36.  He could of just carried on with the original price quoted I would  have been no wiser.  So Mr Leicester Audi brake loom indeed we will be speaking very soon re compensation of my £120 diagnostic charge.  I would like to say a big thank you to lion garage in putting back a bite of faith in a honest garage my future business is coming your way now on.

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Reviews, get directions and contact details for The Lion Garage

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