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Reviews, get directions and contact details for The Fragrance Shop

"Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence."
Address: The Galleries Shopping Centre, Unit 71a Albany Mall, Washington, Tyne and Wear NE38 7RT, UK
Phone: 0191 417 4336
State: Tyne and Wear
City: Tyne and Wear
Zip Code: NE38 7RT

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 11:00 AM – 4:00 PM


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Reviews
Didn't do in shop blue light card only on line Shame but Fenwick's got my £560 with great discount pluse BLC discount
Good shop lots of choices and canny prices, staff helpful.
Uncomfortable visit from start to finish. Horrible experience from start to finish-Staff and security guard were like vultures, I was watched and trailed by 3 staff members and the security guard, as I talked to one member of staff, I was trying to buy a birthday present fragranceI was polite, and left and wouldn’t be back. I walked 2 minutes and entered Boots and bought my fragrance there, staff in boots were lovely, accommodating, and I felt at ease.
The store did not issue a receipt for the purchase today. The staff members came up with some lame excuse ! Terrible service….Would not recommend.
Assistant sold me the wrong item. She told Me it was 65 pounds. Went to checkout and it was 35. She said oh it just be on sale. Now I have an item I don't need now opened Won't go back.
Wanted an inexpensive perfume to get me by whilst in Newcastle. The member of staff that helped me was extremely knowledable in respect of all fragrances and found me an inexpensive, lovely perfume, she was so patient and helpful
Very helpful assistance got the choice i could not find anywhere else
Polite staff helpfull and not pushy
Fantastic shop l recommended u go there l get my boss aftershave there the staff are great aswell they do a good service aswell make u wellcome they always have Fantastic deals on so if you want anything for yourself go there again always good bargains on 10 star rating
Popped in on my lunch for a quick birthday present for my son. The assistant was very helpful with my choice and purchase. Thanks
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