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Reviews, get directions and contact details for The Reptile Hotel

The Reptile Hotel
Address: Arndale House, 10 Durham Rd, Birtley, Chester le Street DH3 2PG, UK
Phone: 0191 411 1635
State: Tyne and Wear
City: Chester le Street
Zip Code: DH3 2PG

opening times

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 11:00 AM – 3:00 PM


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Reviews
I was missold a heating system for a new tank by another company. After contacting the Reptile Hotel I was well informed and totally understood what I needed for my snake within minutes. I arrived within the last 5 minutes of opening but was not rushed and left a very happy customer. The vivarium temperature was corrected within 2 hours of the new system being fitted, exactly as explained. I'll not be using anyone else as they are extremely knowledgeable and the customer service was superb. Severus is a happy snake once more. Thank you
7 years ago (03-01-2018)
I love this place...bought 2 frilled dragons from here which were in perfect condition...has a pretty decent stock in store and great staff with plenty of knowledge.
7 years ago (27-02-2018)
Very helpful young man helped me with advice on a tutrtle not eating suggest live food thanks to this turtle is now eating again would recommend this shop to others
7 years ago (31-01-2018)
Very friendly staff who always go the extra mile to help would recommend to anyone.!
7 years ago (09-01-2018)
Very helpful, staff have a wealth of knowledge and are very friendly
7 years ago (05-04-2018)
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