The Co-op Bank - Longton - Stoke-on-Trent

Reviews, get directions and contact details for The Co-op Bank - Longton

Address: Moorland House, 6 Commerce St, Staffordshire, Stoke-on-Trent ST3 1NL, UK

Phone: 01782 599718

Website

State: Stoke-on-Trent

City: Stoke-on-Trent

Zip Code: ST3 1NL

Update Info

related searches: The co op bank longton stoke on trent reviews, The co op bank longton stoke on trent opening hours, The co op bank longton stoke on trent opening, The co op bank longton stoke on trent contact, The co op bank longton stoke on trent address

Similar places near

TSB Bank 93 meters Still my favourite bank! :)

Halifax 166 meters ******* rude staff!!, I’m sorry to swear. But the staff here are miserable wastes of ...

NatWest Bank 232 meters Always great service from the cashiers. Rob Shirley and Gail are particularly friendl...

Cash Point 275 meters

Barclays Bank 288 meters Staff have always been polite and helpful whenever I've had to pop into a branch.

ATM 428 meters

McColl's 671 meters Good transformation, glad to see that the old staff and manager are still here!!!

ATM 766 meters

Tesco ATM 909 meters Cash point is on the wall outside of store so accessible 24/7. On the car park so ver...

ATM 979 meters

ATM 1 km

ATM 1 km

McColl's 1 km

ATM 1 km

ATM 1 km

ATM 2 km

Barclays ATM 4 km

Barclays Bank PLC 4 km This bank is no longer fit for purpose! They no longer cater for business customers. ...

Reviews

Have tried to phone the Hanley branch on the 0345 number and also the branch telephone number, for almost an hour, no answer on either number. Absolutely  shocking customer service. The staff are friendly enough in branch perhaps this should be relayed to the staff answering the telephones

Had my account blocked I was told that I was using it for a business account which I wasn’t rang the head office to explain my action only to be told they understood that no further action would be taken behind my back they closed my account down cannot get access to my own money

Terrible service on the phone. I am just trying to make an appointment at a branch. Have rang on three occasions at different times of the day. Have had to wait more than 25 minutes each time before giving up. You cannot phone the branch direct. Will need to make an extra trip to town just to make an appointment on another day. Good staff in branch, but shocking service via phone.

Absolutely terrible customer service. Been ringing the Hanley branch all day to try & arrange a withdrawal from our account.  We live in Alton & since they've closed the Blythe Bridge & also the Longton branch. It means we have to travel over 12 miles one way to access our savings.As far as I'm aware there's a limit on daily withdrawals so thought that we'd phone & arrange to withdraw X amount in one trip, rather than make several journeys. How silly were we to think that a member of staff would actually answer the phone. Disgusted that  they make it so difficult for anyone to access their money..

Absolutely wonderful job they did. Thought will stay ages in queue when 1 of workers came out asking if everyone will need see somebody in bank. Only had check so basically she asked me give account number and check. Took me couple minutes do that. Perfect.

Absolutely dreadful customer service at the Hanley branch.  My partner and I went in to open a joint current account with a lady called Emma. The ID my partner provided wasn't sufficient fair enough, and so he took in another piece of ID a few days later.  We waited and heard nothing at all.  We sent 2 emails and also telephoned and left messages as we had a completion date for our new home and needed a joint account opening...still no email or call back.  In the end we felt like they didn't want our business so have gone to Lloyds who have been 100% more helpful and professional.  Plus....when you telephone the branch nobody picks up the phone!!  Dreadful - I strongly do not recommend.

Been with the Co op for years now and wouldn't change.

staff at Newcastle and hanley you cant fault but the co op bank is a night mare yet again I cant log on to internet bank have had to make the journey 5 times now to sort out in branch been waiting 25 mins on the phone its quicker to go to the cash machine to check something not my choice to use this bank and would never recommend them

Nice friendly staff there to help, which is always better than having machine's

this is a joke queing for over 20 mins to withdraw money out. this is all due to them closing our local branches. so now we have to travel into a city centre pay for parking and wait forever

Comment on this business

Map, Satellite View
Street View

to add The Co-op Bank - Longton map to your website;

<iframe width="450" height="300" src="https://mappcouk.com/v.php?seo=the-co-op-bank-longton&id=39802&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://mappcouk.com/the-co-op-bank-longton-i39802.html" target="_blank" title="The Co-op Bank - Longton">The Co-op Bank - Longton</a></p>

The Co-op Bank - Longton

Reviews, get directions and contact details for The Co-op Bank - Longton

We use cookies