The Chester

Some of the staff here are the rudest I have ever encountered. Visited twice when it was The Last Drop and decided not to return after receiving bad service with a stinking attitude by one girl in particular. After they claimed to be bringing back the ‘good old Chester’ I assumed they might have made some changes to their service but no. Arrived on Friday for a few drinks then we were asked to move to another table as I think they had messed up someone’s table booking. We were moved under a speaker and once the karaoke started it was borderline deafening, I’m all for a good time but people were covering their ears it was that loud. I went to the staff and explained to see if we could be moved elsewhere or the speaker turned down to be told by the doorman ‘Take it up with the dj’ while the servers completely blanked me. Rude and not acceptable. I believe small businesses should be supported, but to treat paying customers like that on several occasions- they deserve a bad review

Shown to a dirty table, waited 20 minutes on a menu, waited another 15 minutes on a drink, when meal arrived it was really nice.. pity the service didn’t match the food.. left disappointed and probably won’t be back

I've been twice for food & coffee but the quality of both was inconsistent. The first time both food & cappuccino were great but on my 2nd visit both were average at best. The menu was different as well & the food I'd gotten on the first visit chicken goujons in a southern fried coating was no longer available. I ordered the replacement chicken goujons but these were lacking in flavour. The prices charged should dictate a less hit & miss nature so on this basis I won't be back in a hurry. Staff were great though on both occasions which is the reason for my 3* rating.

Same awful staff afterthe name change. I dont know the two girls names working sat 28th. But the least helpful service staff I've come across. Rude with with attitude. My friends nor family Will be back. And we will surely spread the word and reasons why. Had a run in with one of these girls before when it was the last drop.

I think it lacks brightness and colour depressing! I don't like the dark dark decor - it "looks" very dirty with everything black - doesn't make you feel very happy when out for an evening. The staff are great no issues there and the food was good when we ate there on a couple of occasions.

Guinness terrible for the price they charge they need to get proper bar staff who are able to pull a proper pint and not kids who haven’t got a clue.Not the kids fault lack of training from management same low standards as the last drop only thing changed is the name how ever nothing like original chester.wont be back

Just heard the Chester bar was a night club . I will have to check it out on Saturday night. Hard to find a good night club in Belfast these days.

Great prices and portion sizes. Can’t complain. The desert was great.

Had a table booked for 3.30pm today. We arrived and placed our order at 3.25pm. Got to 4.10pm and the waitress came out and told us there was no chunky chips. I know this may sound trivial but we specifically said at the start we wanted them. Hardly anyone in the restaurant either so not as if they wouldn't have known this. Wasted 45 mins waiting and had to leave with a hungry 3yo. Very disappointed, won't be trying again.

Very few staff, untrained, sat around talking. Brought the wrong drinks, charged the wrong prices.