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Reviews, get directions and contact details for The Beauty Rooms

The Beauty Rooms
Address: 59 Grosvenor Rd, Tunbridge Wells TN1 2AY, UK
Phone: 01892 546363
State: Kent
City: Tunbridge Wells
Zip Code: TN1 2AY

opening times

Monday: 11:00 AM – 7:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed


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Reviews
Abosolute disaster! I wanted a feminine pixie cut. What a disaster! The hairdresser tried doing it mostly with clippers! He’s virtually razored my hair on one side and tried to leave my fringe uncut on the other - Apparently it’s ‘edgy’? I’m nearly 48, I did edgy when he was in nappies! I told him at least twice that I hated that razored on one side, floppy fringe on the other look ... I did agree to him using the longest clippers, but he said he was going to style it in afterwards, which he did very little of. When he’d been using the clippers on my hair for 10-15 minutes, I told him he was making me nervous. He got really short with me and it made me feel anxious, so I didn’t say anymore ... After almost 2 hours in the chair, his next client had been left waiting for some time and he said that he needed to put her colour on, that I might need to come in for a second cut and that it takes time to get to know someone’s hair. She could see I was upset and that he was flapping, it was written all over her face. By that point, it was all too obvious, all too late (because my hair had been butchered by then), that he was clearly out of his depth and clearly getting fed up. Whilst he was doing the cut, he kept getting distracted and walking away - making tea, answering the phone, seeing to the sun beds, etc. I got him to tidy up my fringe as best I could, but it’s still an awful mess - too short and sticking up on one side and flopping around on the other with long bits at the back that haven’t come close to being blended in. The back of the top part hasn’t been properly blended in to the bottom cropped part, which is patchy in places. I feel almost bald. I’m so upset. I’ve got a disgusting, bodged up, unfinished hairstyle for Easter - I just wanted to get some nice photos with my first granddaughter during her first Easter. This mess will take several months, at the very least, of decent hairdressing to rectify the damage done. He didn’t even attempt to blow dry what was left, or style it - He was just in too much of a rush! I had to ask him to tidy up the bottom, because it looked like it’s been hacked ... Well, it had really! It was only towards the end of the cut, I learnt that the hairdresser was still unqualified, not newly qualified - This is all well and good, everyone needs to train, I can respect that ... BUT, if you’re not yet up to the job, be honest enough to say, rather than completely messing up someone’s hair; especially such a short style where the damage can’t be disguised with styling or put up ... I don’t know what I can do to make good this terrible mess until it can be better styled by someone who knows what they’re doing? ...
7 years ago (29-03-2018)
kelly is just fab!
7 years ago (20-12-2017)
Highly recommend The Beauty Rooms! Staff are all so friendly, welcoming and patient. Never looked back from my first visit. I have naturally curly hair and have always had bad experiences with my haircuts in the past before I met Kelly. She is absolutely brilliant! She's a very good listener and my hair always turns out the way I want it too! I highly recommend her, she will take the time to understand what you want while providing very helpful advice. I get my waxing done by either Gemma or Emma and both of them are so lovely and will instantly put you to ease! Very professional as well!
9 years ago (14-08-2015)
Really friendly and helpful staff. Excellent hairdresser Kelly. She is able to picture what you want and delivers every time!
8 years ago (19-08-2016)
Great place All ways professional and welcoming. Good sunbed, good offers on the Facebook page every month Recommend this salon the only place in Tunbridge wells that offers everything under one roof 5*****
9 years ago (05-03-2016)
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