The Abbey Hotel

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About

A 4-star hotel in Great Malvern with landscaped gardens and spectacular views over the vale of Evesham.

Story

Located in the heart of Malvern in the shadow of the AONB Malvern Hills, The Abbey offers outstanding Victorian architecture beneath its Virginia creeper clad facade. Commissioned during the growth of the spa town in the mid 19th century, the hotel has a long history of welcoming guests and provides the highest levels of comfort demanded by today's traveller.

Address: Abbey Rd, Great Malvern WR14 3ET, UK

Phone: 01684 892332

Website

moc.avoras@yebba

State: Worcestershire

City: Great Malvern

Zip Code: WR14 3ET

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

The hotel staff we met were all very helpful, friendly and what you would expect from a 4 star hotel, however the room we stayed in was in need of refurbishment and reflected a good 3 star room standard. We were in room 325, in the most recent addition to the hotel, overlooking the car park. The room was clean, but furniture needed replacing and the carpet, although clean was in need of a deep clean. It was disappointing to see the grandeur of the front of the hotel and then go to the room, along corridors that again needed some attention (although very clean, carpets were threadbare in places). Although out of your control, both nights' sleep was disturbed  by the sound of music playing until the early hours on Saturday and quite late on Sunday. Food at the hotel was of a good standard.

 7 years ago (14-02-2018)

stayed in one of the larger double rooms, the room itself was on the warm side even at the end of January with the radiator turned off. With it being an old abbey the windows are drafty.
our room was at the front of the building and rather noisy especially early morning when the staff are arriving and deliveries begin - we were woken each morning at around 6.30 by this. Also people standing outside chatting while they smoked was noisy as well.
Lots of hot water for showering.
Nice to see cups in the room which actually made an adequate amount rather than the tiny tea cups found in most hotels.
Breakfast looked impressive however i only eat fruit and yogurt in a morning and was surprised to find out that the berries on offer seemed to be frozen as they were a little bitter and soggy. Was nice to get a pot of tea and coffee rather than just a cup or a pot which would only give you one and a half cups.

Staff all very friendly and polite

Lots of areas to sit and relax

Would stay again but request a room at the back of the Abbey

 7 years ago (02-02-2018)

Rooms are very spacious. Beds vast and comfortable. The food and beverage selection is good but a little pricey. The hotel would benefit from more staff in the bar area during the day as too often the bar is unattended and people were having to wait for service. The banqueting service was excellent and quick with good food.

 7 years ago (28-02-2018)

Pleasant, comfortable, clean room. The staff were particularly helpful and welcoming. Genuinely pet friendly.
Breakfast was very good, dinner acceptable but not outstanding. Drinks reasonably priced.
Plentiful secure parking.
Wonderful location in Great Malvern right next to the Priory.

 7 years ago (14-02-2018)

Nothing really to fault. We had a problem on two occasions with the electronic door keys but this was rectified quickly. A beautiful old building with lots of atmosphere. Quiet and comfortable. We are regular visitors and we have always enjoyed our visits

 7 years ago (27-02-2018)

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Worcestershire lodging

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