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Tesco Underwriting Ltd

  1. Reigate
  2. Reigate Insurance Agency

Reviews, get directions and contact details for Tesco Underwriting Ltd

Address: London Court, 39 London Road, Reigate RH2 9AQ, UK
Phone: 0845 677 3377
State: Surrey
City: Reigate
Zip Code: RH2 9AQ

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Reviews
Uploaded my NCD to their portal. They cancelled the policy as they couldn't see it uploaded even though I also emailed it through. Started another policy and they issued a cancellation for this as some details didn't match exactly with the previous cancelled policy. I had already phoned to clarify this and the underwriter made no note of it. Will not use Tesco again for any product.
Dear Sir We have recently settled a car accident claim, where by our car was written Off. However in-order to complete the DVLA V5C/3 item 9 Certificate of Declaration, the car has been bought by you 'The Insurers' who I understand intend to Break/Dismantle it. The document requires us to complete the New owner address and Vat number. Quite a simple request you would think ! Not so I say, because no one in your Claims department knows the VAT number. I asked three of the desk staff and all said the same. One even replied " I don't need to bother it is not necessary!" at this time I asked for the Manager. Guess what no Manager was available to answer my enquiry. Surely if you purchase all cars to be dismantled you need to know and give the company Vat number don't you!. All reputable companies have this number on their invoices, statements and letters. why is it a secret at Tesco Under writers?. As I understand the DVLA need to claim back the vat, therefore withholding your VAT Number is obstructive which creates a most uneasy feeling which must be very uncomfortable for both staff and customers. I suppose there are official site we could find the answer but I thought we would give you the benefit of a reply at least before the end of next week, in the hope your miscreant manager returns to their Post. Uncomfortably yours. C D Raines
Poor customer service, wouldn’t recommend them after a saga with the company they employ to fit boxes to cars. Will not be renewing with this company and if there wasn’t a 80 pound charge to remove the box would happily cancel it now
Address has changed, but new building is great
Wasn’t very helpful website
Great insurer
Excellent company!
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