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Tesco Superstore

  1. Taunton
  2. Taunton Grocery Or Supermarket
  3. Somerset Convenience Store

Reviews, get directions and contact details for Tesco Superstore

Tesco Superstore
Address: Castle St, Taunton TA1 4AB, UK
Phone: 0345 677 9668
State: Somerset
City: Taunton
Zip Code: TA1 4AB

opening times

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
We are currently on holiday in the area and popped into this store to get our supplies. Our trolley was loaded up and we were expecting to have a stressful experience unloading and packing at the till. However Debs the supervisor and Grace who was on the till were so friendly and helpful!! They assisted us to unload our trolley, fetched a second trolley to carry our bags to the car. We were amazed as Debs even pushed one of the trolleys to the car and helped put our bags into the boot. Such wonderful service- thank you very much Debs and Grace!!
Popped into the store to get some last things for the weekend. One of the meat fridges was broken,which seems to be happening quite a lot there lately. There was a sign put up with apologies and also said that if customers needed something that was in that fridge,to look for a staff member. Went to the quick checkouts as no staff member around to ask if they can call someone to help me with a product that I needed. The staff member raised his shoulders saying that he doesn't know and that he cannot leave his place. I've explained again that all I wanted is for him to call a staff that works in that section and to leave his assigned post. He raised his shoulders again...nWent back to try to find someone again in the store...,no staff around! Found someone eventually and asked the same nicely and I was told that he doesn't work there on the meat section but he will try to find someone. He went somewhere in the back and was there for a while. Came back out to tell me that fridge is broken. I've told him that I can read but showed him the sign that was put up by the store! He went again...by this time I was there for more than 30 minutes and gave up in the end.nNo one knows where staff is, who works where,etc. !nSo disorganised!
PARKING WARNING. £70 fine for a running few minutes over 2 hours. Easily done as I used the cafe while visiting cannot fault the staff in this section, this review is not about them. I have just recieved a £70 fine through the door from the private company Tesco use named Horizon parking. A £70 fine for a running a few minutes over because I was using the store facilities is a money making scam directly effecting tesco customers, that are already spending money in their cafe.nTesco are uninterested in helping customers appeal charges, regardless of proof using the store and would rather brush their customers along to the fining company because it's easier for them to do so and deny responsibility.
Worst experience, no customer service, there is a lot of manipulation and cheating going on in store. Customers are getting cheated by the name of club cards . And they should not charge for baggage since there is their company name on the carry bag. It seems like we are giving free advertisement for them after we paying . Either they should provide a plain carry bag and charge for it , or else they should give for free if there is thier company name on it
This was the email I sent to tesco as the behaviour from some of there staff is disgusting! hello, I am emailing to put in a complaint which I would never normally do but what happened earlier today was so rude! I went into tescos earlier today on my lunch break from Taunton college and the way your staff spoke to me and other people was disgusting! I went to go get a meal deal for my lunch and got a red bull as a drink and when I was in the que to pay, a member of staff come over and said that I could not have it and I asked why because I have ID and also showed her my id, which is the requirement to buy the product. Also she was just so so rude and took it out of my hands. Also my friend that was infront of the que was also going to buy one and she did the same to her and when my friend said that she has ID and proved it to the two girls that were working on the self service checkout and they said to her that she shouldn’t even try arguing with them because she won’t win and also said if she doesn’t like it to go to another shop it’s easy peasy then also continued to go off laughing and talking about it. I think it would benefit them to do a customer relations course. One of them was in a wheelchair with dark hair and the other was a young blonde girl. There was also multiple people in the que that got the same treatment. Looking forward to hearing from you, thank you!
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