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Tesco Stores

  1. Altrincham
  2. Altrincham Supermarkets

Reviews, get directions and contact details for Tesco Stores

"Tesco offer a wide range of groceries and household goods. Stores are open 7 days a week and friendly staff are always happy to help. Don’t forget, you can earn Clubcard points when you shop with us."
Address: Manor Road , Altrincham WA15 9QT, XGM, GB
Phone: 0161 252 7400
State: XGM
City: Altrincham
Zip Code: WA15 9QT

opening times

Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Sunday: 10:00-16:00

Update Info

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Reviews
A poor recent experience, due to Tesco pricing something wrong I was charged a considerable amount more for an item. I drove back to the store to request a refund, I got to the customer service desk and the two women who were on said they were closed and now going home, I checked the time and it wasn’t even 10pm yet which is the time advertised for the desk to close. Of course frustrated that I had come out of my way I spoke to a colleague on the self scan who was very helpful and managed to find someone who could process the refund for me. I’m glad that my refund was processed eventually but if you advertise specific times for open and close you should stick to them!
Parking is easy and store is o.k. but I agree with comments on male toilets, they are not kept clean. There were 3 soap dispensers, one's disappeared and two haven't seen soap lately. Come on Tesco get to Aldi and buy some soap. Every little extra helps...
This experience was at the Altrincham Tesco Extra store. It was my first and will be the last time using the scan as you go facility. The hand held scanner was easy to use but when I went to pay and asked for help, things fell apart. I explained it was my first time, using this facility and I needed to be shown how to pay, one of the staff members on duty, Mr Muhammad Ali had to be asked, politely, three times before he decided it needed more than a blank look with a finger pointing to a payment machine. Then instead of helping, he said, "Random check" and proceeded to scan everything that I had already scanned, double checked and carefully put away. I asked why he'd chosen me. He just repeated, "Random check" Me, "Yes, I know that's what you said, but why me, when I was simply asking for your help?" No immediate answer, just the same unless po face and eventually another, "Random check" was spluttered. He had zero customer relations skills, and I ended up saying, "This is just harassment and if you want to hold me up on what's meant to be a fast way of buying and paying, then I don't want any of these goods, you can put them all back". Here's what he should have said, a smile would have not have gone amiss "Hello, my names Muhammad and I'd be pleased to help. This is how you pay for your goods and as it's your 1st time using scan as you go, would you mind if I just quickly checked everything?" My answer would have been, "Thank you, lets do that". Instead he caused a scene and gave very poor service. If I ever use Tesco again I'll make sure to use a proper till and that will also help keep someone employed. I blame Teaco, not Mr Ali who simply needs better training.
Always well stocked with friendly service. Great cafe too
Fantastic customer service from Lee on the Quick Serve Checkout. Had a problem when paying he was so polite and helpful. Many Thanks Lee!
Every time I shop here I come out of there totally in awe of how helpful and friendly the staff are, nothing is too much for them. They always have a smile for you it's like you really matter. It's a pleasure shopping there in fact I think my partner would agree I call in to "buy a few bits" far too much. Keep up the good work!
Staff and superstore are fabulous. Toilets are always filthy and regularly out if toilet paper and hand soap. Rating is reflective of toilets only …
Huge queues waiting to checkout. Six manned checkouts closed and ten self serve checkouts closed. Not a good customer experience. The management need to get a grip.
Very large store with everything you can ask for. Cafe on site too. Friendly staff and the car park is massive
Foods fine nothing wrong there prices can be fine also, and nothing wrong with staff, my only complaint is you have to wait till 7am for someone to be on checkout if you don't want to use the self-service check out, and I don't really like to use them anymore since they now all have cameras in your face, I usually pay by card and it can see my card info as I am trying to pay. I wouldn't allow someone to record me if I was at a cash machine so why would I at a self-service checkout
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