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Tesco Extra

  1. Grays
  2. West Thurrock Grocery Or Supermarket

Reviews, get directions and contact details for Tesco Extra

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Extra Stores stock our full range of groceries plus a wide selection of Tesco Direct products.

Address: Cygnet View, Lakeside, West Thurrock, Grays RM20 1TX, UK
Phone: 0345 677 9209
State: Essex
City: Grays
Zip Code: RM20 1TX

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Tesco Extra at Lakeside is a spacious, well-organized hypermarket that provides a wide variety of products, making it a one-stop shop for almost everything you might need. Located near the popular Lakeside Shopping Centre in Essex, it offers ample parking, making it convenient for shoppers who want to stock up on groceries, household essentials, and more.nnThe store is typically well-stocked with an extensive range of fresh produce, meat, bakery items, and ready-made meals. The aisles are clearly labeled, making it easy to navigate and find specific products. The self-checkout options are numerous, reducing wait times, although during peak hours, there might still be lines at the tills.nnIn addition to groceries, Tesco Extra Lakeside offers a great selection of non-food items such as electronics, clothing, and home goods. The clothing section features a variety of affordable fashion items from Tesco's own brand, F&F, while the electronics section offers competitive prices on gadgets and appliances.nnCustomer service is generally friendly and helpful, though it can vary depending on the time of day. Some of the staff are frick, some are attentive, and the store is clean and well-maintained.
This store has been seriously going downhill ever since Covid. And now I feel completely pushed out. So after 10 years of shopping at this location I won’t be anymorennThey have added a full time parking attendant. With 3 hour time line and MUST park within a bay or get a fine!! And return within 1 hour get a fine, Or 24 hour store,, come at night.. 30 MINUTES LIMIT!!! I drive a large van. and come everyday for a meal deal. And I cannot fit in a bay. So that’s the end of that. I won’t come anymore. These giant companies treat customers so badly and keep expecting us to come back. Well it’s time for a store boycott !!!! AVOID TESCO AT ALL COST OR THEY WILL FINE YOU!!!
I have attempted to return an item at this store on two separate occasions over the past two weeks. On both visits, I was informed that the returns system was not functioning. My most recent visit occurred on Thursday, 16th May 2025 at approximately 7:20 PM.nnDuring this visit, I was assisted by a member of staff—an older woman with glasses and short hair. Her attitude was dismissive and unprofessional. When I explained that I would like to return an item, she curtly responded that the system was down, without offering any explanation as to when it might be operational again or suggesting an alternative course of action.nnIn addition, she made an unnecessary and condescending remark regarding the condition of the item, stating, “Can you make sure you fold your clothes nicely, please, as it needs to be in a resealable condition.” She also implied that the item appeared to have been worn multiple times. This was not only inaccurate, but also inappropriate. The dress had only been tried on once at home and had been stored carefully in my car in the same condition as it was purchased.nnThe overall tone and manner in which I was spoken to were dismissive, undermining, and frankly unacceptable. As a regular Tesco customer, I am disappointed by the lack of professionalism and basic courtesy demonstrated by a member of your staff.nnI would appreciate it if this matter could be investigated and addressed appropriately. I would also like to be informed as to when the returns system at this branch is expected to be operational, as I am still awaiting the opportunity to return my item.
Haven't been in a while.nIt's excellent in terms of choice in all areas.nGood quality fruit, veg,fresh meat, and fish.nSo easy to shop for everything here in one go.nNice cafénStaff very helpful inshore and in the café
Forever favourite Tesco doesn’t matter if it’s extra, or express. I always feel comfortable to do shopping from there where I can easily find everything in one superstore. Lakeside Tesco express has beautiful fnf collections. Such a lovely environment. Staffs are so friendly and helpful.
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