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Reviews, get directions and contact details for Sports Direct St. Austell

Sports Direct St. Austell
Address: 6-14 Truro Rd, Saint Austell PL25 5JB, UK
Phone: 0344 332 5271
State: Cornwall
City: Saint Austell
Zip Code: PL25 5JB

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Popped into the St Austell branch on Sunday and found the staff member that served me very pleasant and a credit to the store, keep up the good work.
Got to say I've only ever been into Sports Direct because I have no other choice... however... the branch in St. Austell has totally changed my mind. The customer service was outstanding. It was busy as but that didn't stop them going above and beyond. I went in for a pair of rugby boots for my son but left with new running shoes for me, a new tee and shorts for both myself and my wife and my wife also bought a new swimming suit. Honestly, the perfect example of how great customer service changes everything. I couldn't be happier to have dropped a huge chunk of cash with these guys! Brilliant stuff.
Polite, friendly and helpful staff, I dislike shopping for shoes at the best of times but this was an easy and painless experience to make my feet happy. Great staff, good stock and fair enough prices.
Staff were rude on a return visit to change size of top that was purchased as a gift. They informed me to go and change it myself. Using the long broom handle and hook. As they never had time .nIt was as if once they had my money they was not bothered about me and just looking for new sales. Is it normal practice to say to a costomer go get it your self on the highest level aswell. Rubbish service. No training. Money grabbers.
Awful experience buying some trainers today. I was met by a blonde lady - incredibly rude and discourteous! I asked about sizes and she grunted at me, when she returned she ignored a number of questions or responded sullenly and without any interest or support. Finally she told me off for trying to get one of the other shoes to look at again. I told her how disappointed I was with the customer service and rather than apologise she offered another sales agent who was more pleasant at least. The worrying thing is that I think the lady in question was a manager at the store?!? I won’t be shopping here again.
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