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Sports Direct

  1. Falkirk
  2. Falkirk Shoe Store

Reviews, get directions and contact details for Sports Direct

Sports Direct
Address: 1, Central Retail Park, Grahams Rd, Falkirk FK1 1LW, UK
Phone: 0344 332 5245
State: Falkirk
City: Falkirk
Zip Code: FK1 1LW

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews
Went in to this store to pick up a pair of trainers for my daughter. Livingston store were helpful to call and reserve them for me. Once I arrived I sked a sales person called mark where to go to collect them, he said abruptly. " company policy is we don't reserve!" I tried to explain that Livingston called . He persisted to talk over me about "company policy" when I said to him your talking over me explaining , his reply was "no I wasn't but I am now!" Extremely rude and n called for. I asked another colleague if I could speak to the manager. He came along and was very helpful. But overall experience was terrible. I will think twice about shopping in this store from now on. There are other places to shop that aren't rude or abrupt.
7 years ago (31-03-2018)
Went back to the Falkirk store to exchange a gift I had bought for a bigger size, but they didn't have what I wanted. I was first of all told I could have a refund, then another member of staff came along and said that because there wasn't anything wrong with it I couldn't have a refund, that it would have to be an exchange or a credit note. I new I probably wouldn't use a credit note, so had to end up exchanging it for something I didn't really need or want. Not a nice way to treat a customer! Also the staff need to learn to be a bit more pleasant with the customers!
8 years ago (01-10-2017)
Good offers but feel like the staff don't like being there
7 years ago (17-12-2017)
I went in to buy boots for my child that I couldn't find elsewhere. I approached the main desk to ask for the size I needed. The sales assistant was helpful and radioed for a colleague to help as she had to stay on the till. The colleague came and immediately addressed me (the customer) in an accusatory tone " there's about six y us over in shoes " I presume she meant I should not have approached the desk with my query? There then followed more terrible service and 'back chat'. If I could have found the boots elsewhere then I would have left the shop as soon as she opened her mouth! 'Michelle', your customer service is awful.
8 years ago (22-04-2017)
Been trying to phone the shop since Thursday to see where my order is and no one answers the phone
7 years ago (10-03-2018)
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