facebooktwitterpinterest
mobil menu

Specsavers

  1. Birmingham
  2. Birmingham Eyewear & Opticians

Reviews, get directions and contact details for Specsavers

Specsavers

Story

At Specsavers, we aim to bring you the highest standards of service and expertise. All our stores are locally owned by professional opticians whose priority is to offer the best in eye care and hearing care. That’s why you’ll find this promise in all our stores.

When you choose Specsavers Opticians you are in safe hands. With a catalogue of over 1,000 glasses, showcasing the latest fashions, designer labels, colours and frame shapes from around the world, you can be sure to find the right glasses for you. But we know style comes second to your comfort. Which is why all our glasses are professionally fitted under the supervision of a qualified optician to ensure your new glasses fit properly and that you have clear, comfortable vision.

We also know that it’s not always easy coming in to the opticians without assistance, so if you or your loved ones are physically or mentally impaired, our Healthcall opticians will visit you at the comfort of your own home. You can inquire about home eye tests at just a few clicks of a mouse.

And we don’t just care for your eyes. Our team of audiologists offer a range of services from hearing tests at flexible times to advice on hearing aids. So whether you’re keen to book a hearing test or benefit from some expert advice, we’re here to hear.

We want you to be completely happy with your purchase at Specsavers. So if for any reason you have any concerns within three months of the date of purchase, we will put it right. No quibble, no fuss.

Why do so many people who wear glasses and hearing aids choose Specsavers? It's simple - whether you are in store or online we offer an unbeatable combination of style, value for money and expertise.

Address: 14-15 New Street , Birmingham B2 4RQ, XWM, GB
Phone: 0121 616 2220
State: XWM
City: Birmingham
Zip Code: B2 4RQ

opening times

Monday: 08:30-18:30
Tuesday: 08:30-18:30
Wednesday: 08:30-18:30
Thursday: 08:30-18:30
Friday: 08:30-18:30
Saturday: 08:30-17:30
Sunday: 10:00-16:00

Update Info

related searches: specsavers bifocals, specsavers hodor, greyjoy specsavers, specsavers prescription glasses, specsavers epsilon, specsavers frame styler, specsavers alfie, specsavers prescription sunglasses
Similar places near
Boots Optician Boots Optician 127 meters
4 Sight Eyecare Centres 4 Sight Eyecare Centres 187 meters Reviewing on behalf of Martyn Reynolds. Nice pleasent optitions. Seen in a timely man...
Vision Express Vision Express 199 meters
Piccadilly Opticians Piccadilly Opticians 249 meters I absolutely love these two amazing, lovely, down to earth couple Jenny is hilariou...
The Contact Lens Practice The Contact Lens Practice 307 meters Over decades of use, the Contact Lens Practice has continued to provide excellent ser...
Onkar Eye Care Opticians Onkar Eye Care Opticians 3 km Had a really good experience with both the optician and the reception staff. They wer...
Pabari Opticians Pabari Opticians 4 km Mr Pabari has looked after my eyes for many, many years and I honestly wouldn't go an...
Specsavers Hearingcare Specsavers Hearingcare 4 km
Boots Boots 4 km
S W Optics S W Optics 4 km Finally got my glasses. YAY
Ophthalmic Care Opticians Ophthalmic Care Opticians 5 km
Optical Clinic Optical Clinic 5 km Very professional and dedicated service given by the optometrist when dad had an eye ...
Brittain Opticians Brittain Opticians 5 km Fantastic, friendly service, really pleased with service and care offered for both me...
Scrivens Scrivens 6 km After years of putting off my failing eyesight I decided to make the anxious decision...
Vincent Roberts Vincent Roberts 6 km 1st class service, would highly recommend!! Taking two small children to the Opticia...
Colin Lee Colin Lee 8 km
Waddams Opticians Waddams Opticians 8 km Supper Friendly Staff, a very calm atmosphere, and relaxed experience unlike boots a...
Vernon Walker Vernon Walker 8 km My mom used this option for years before she died 15years ago. Highly recommended me ...
Reviews
I popped into this store looking for some frames but my visit never lasted long as the shop was dirty, grimy and dusty. When I touched the frames and shelves they were filthy and I felt sick . Staff just standing around using their mobiles when they could have been tidying the shop. Even the staff member greeting customers wore her gloves and face mask…. Very grimy in store - avoid to keep your health.
My favourite opticians by a country mile. I have frequented this branch and it's much smaller predecessor that was located on Corporation Street in 2000. Some of the original staff are still here. I like the integrity of the company and the staff are generally fantastic. I used to go to their only real rival that begins with a B. However I didn't like their offerings nor their price hikes in the late 90's. I have had a few issues during this tenure however these have been amicable resolved and this is, indeed, expected during a two decade period. I have enjoyed visiting this branch and l have had no hesitation in handing over my money as l felt it was beneficial to me and my eye health. They have an extensive range of glasses and also contact lenses. Their eye tests are honest and thorough. I would wholeheartedly recommend this HUGE branch that is in what used to be OLYMPUS sports back in the early to mid 90's. On that note, over and out.
The customer and test services are really good but the frames range is not enough compared to budget. I wish I could get a cateye frame in my budget that suited my face but had no luck. Otherwise, I'm satisfied with the care there.
Very good, Opticians. Used the company for many years. It's easy to make appointments, too. The staff is helpful and friendly . No hard sell here. You are given plenty of time to choose your glasses without any pressure . Also told of any deals available. With plenty of Opticians in the store, there's always an opportunity for a second opinion if you need one. Glasses are normally processed within one or 2 days.
This review is based on my experience at Specsavers New Street. My partner had an eye test early in January and purchased 2 pairs of Jeff Banks glasses. At first he was unsure of the glasses as they did not seem to feel or fit right on collection. He was told to use them as he probably just needs to get used to them apart from new lenses he had previously had the same style of glasses on his last prescription. We left the store very unsure and I noticed that the glasses did not appear to sit right on his face. He was under the impression that he would just have to get used to them, but after a couple of months we decided to return to Specsavers New Street to see what could be done. A bit weary of going today however when we got to the store we walked up to the counter and 2 members of staff were present, unfortunately when explaining the situation to the staff the initial response from one member was a little ‘unhelpful’. Fortunately the second member of staff - Junior using very good customer service skills preceded to engage with us and took charge of assisting. I can honestly say Junior you are an asset to Specsavers your customer service skills are outstanding. Thank you for your time and effort in resolving the issue and coming to a satisfactory resolution. Your care and attention to detail is commendable and your colleagues should take a leaf out of your book. We have left the store today a lot happier than when we arrived. Management please pass on our complements to Junior 5* customer service.
Went to collect specs for myself and my mum and was assisted by TORSVictoria what a wonderful member of your team. So obliging, made sure the fits were perfect before we left and super friendly. Please ensure Tors gets our grateful thanks as she epitomises Customer service to a tee. Thank you Tors
I had to go here a few days ago for my eye test. They had three people at the reception who were disinterested, miserable and could not be bothered to offer any personal customer service. I have been going to Specsavers for 30 years across the UK. It is probably time to change I waited one hour to get my eye test. I did talk to them after about 40 minutes. They were not serving anyone. As I said three people were at reception but they still were not interested. I finally got to speak to the manager and she was extremely helpful and apologised. I have to say Specsavers the service I received was unacceptable. I have been involved in customer service for 50 years so I do have some experience and the greetings the three staff gave, which I could see from where I was sitting for nearly 1 hour was unacceptable, and to be quite honest, shocking. One very disappointed, loyal customer of 30 years. You have my email address, please direct message me there.
Thank you so much to this lovely man Junior who helped my son sort out his glasses before school begins. Thank you for your kindness and professionalism.
Came in for a collection and adjustment and Khadiza was absolutely amazing ! She made me feel so comfortable and made sure to keep going back until I was happy with the adjustment! Thank you so much your customer service was immaculate
This is probably one of the worst specsavers I’ve ever been too and would not be going again. Firstly I had this rude person called usman who checked my eyes who was very rude and rushing the whole process and when I did say this to him and said my local branch is more professional he goes ‘why didn’t you go there why did you come here for’ the attitude on this person was utterly unprofessional sooo I walked out and told this to reception. I told them I would like a someone else to check eyes as explained my situation and they provide me with someone else but it wasted soo much of my time. I also brought my voucher from work for my free eye test which they lost…very unprofessional, rude and definitely don’t recommend
Comment on this business

Specsavers map

to add Specsavers map to your website;



Copyright 2025 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0037 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy