Specialized Concept Store

First class service and advice. Plenty of bike to see and test ride. Worth the visit if you want a Specialized bike.
5 7 years ago (15-09-2017)

Initial troubles and lack of customer service were compensated by the help of the store director. If not for him, and his dedication to customer, that wold have been my last visit to the store. The bike is awesome. The staff's attitude should be improved.
3 7 years ago (06-06-2017)

Really pleased with my service so far from Concept Birmingham. Very friendly staff and spent the time with me to help me make the right decision. Would be happy to recommend.
5 8 years ago (28-03-2017)

Not boing much about bikes I found them very help full I would highly recommend them
5 8 years ago (02-10-2016)

It depends who you get at their workshop, but been asked for £170 for two new wheels (although using my old tyres) including fitting. Asked to fillin a claims form as the bike is less than two years old (Awol touring bike) the guy was like no problems ill add it on the waiting list and you'll hear from them in the next few months! Absoulutely a rip-off service and totally changed my about further advertising about their touring bike as i was acutally supported by them to cycle to spain with their new Awol bike, did it in 2014 and the bike had no stood the quality test required from a touring bike perspective! so you have been warned. As for me i am looking for a new touring bike definately NOT with the un-Specialized!
2 9 years ago (03-02-2016)