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Reviews, get directions and contact details for Specialist Mental Health Team

Address: 35 E Stockwell St, Colchester CO1 1ST, UK
Phone: 01206 334100
State: Essex
City: Colchester
Zip Code: CO1 1ST

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Reviews
Dr Kumani tried to discharge me during my assessment without a single ounce of support she didn’t know a single thing about my history and that I had overdosed only 8 months ago. I pushed my courage enough to tell her she was triggering me and she said things like, you need to not care what people think, and know this is rooted in your parents upbringing and do your own work in trying to get better. Dr Kumani I pray you get the karma that you deserve. God bless your soul, you need it. You are incredibly unfit for the job that you have, you are very uneducated and you are absolutely pathetic.
Not turning up to arranaged appointments not setting up anything they say not going through with follow up calls they say they will. When ask to speak to manager to complain about this and try to find out when I can get a worker instead of just duty the manager just never bothered to get in contact. For a place who is meant to help they do the complete opposite and couldn't make people feel any worse.
Would rate minus ten I get psychosis history of major suicide attempts told the pysciatists I’m not well deliousinsl paranoid wanting to die for him to remove my section 117 after care they want me dead absolutely appauling non excistant service need suing
I couldn't agree more with the last few reviews. After more than two years and just one diagnosis, no further contact, no care worker as promised!! Don't waste your time expecting any help from these people!! Go back to your GP, he has to provide you with alternative help. I don't recommend colchester general crisis team either. If you have a serious problem like eupd or ptsd or other personality disorder or are severely depressed you need a professional which these people at S.M.H.T. / epunct are not. Mindfulness, meditation, councilling and self help guidance via NHS or even YouTube, Google etc is going to be more helpful than the lack of support, care, empathy etc with this diabolical service which should be reported to some kind of ombudsmen or governing body to see whether their upholding their duty of care with so many people/'patients' evident suffering and facing daily challenges with their 'mental health' and wellbeing.
This team is enough to put anybody into a crisis situation. Most duty workers do not care, or ring back when requested. Impossible to see a Dr, or to be allocated a care coordinator. On a positive note, the reception staff have more care and compassion than what the qualified staff have. I realise that teams are under pressure and short staffed, but a kind few words go a long way. Isn’t this the least a “ specialist mental health team” should do? Clearly not!
These people are absolute jokes! Only way to get anything done is if your literally shouting down the phone at them. Its impossible to speak to a doctor. Only the "Duty Team" and they only seem to be limited to what they can do. Only to keep referring you to these groups. My mental health is that severe, they give me the impression they don't really care. I've been waiting for a care coordinator for about two years now and when I ask them when I will get one, they don't really seem to know either and blame it all on Covid-19 If i can give a zero star, I would!!
If there was an option of giving this place zero stars I would. Careless liars who DO NOT offer any help, support or empathy. I don’t know what they’re getting paid for, but they clearly do not deserve a penny. Do not waste your time trying to get help here, it’s pointless and you will find yourself feeling more left out that ever.
Absolutely awful place will not take responsibility for my care no care plan no meds no care coordinator ,only got offered group therapy, and for someone with social anxiety and emotionally unstable personality disorder that is a bad idea I can barely leave me house let alone sit in group therapy.04jan now and I've been waiting since before Xmas for a call back for medication and nothing , crisis team won't help because it's down to Herrick house! And they won't help until I've had a med review which I have no idea when that will be , it's like they want me to go back to self harming, these people are supposed to be specialist's ha joke they don't help anyone in need !
they have discharged me 3 times in a row and I need help. No phone cal nothing. My peabody worker has had to chase them up and I still haven't got any help. This is discussting the way they have teated me. Its like they want me to kill myself.
No help at all now i have no worker
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