Abbey Field Medical Centre

Reviews, get directions and contact details for Abbey Field Medical Centre

Address: Ypres Rd, Colchester CO2 7UW, UK

Phone: 01206 517100

Website

State: Essex

City: Colchester

Zip Code: CO2 7UW

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

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Reviews

The surgery does well under the current climate of NHS CCG GP policy practice. (I have edited the advert comment and upped the score to a 5 stars). 08/04/2018.
It can be perceived in being a little corporate. The practice has been part of a number of amalgamations and takeovers. 
(I "don't agree" with some of the posts put on this site or at the NHS Choices web site. 
The Portland Medical practice which this centre took over, was well past its hey day between "1990 and 2010", those were its best years if any) ? 
This centre has made the best out of a very difficult and complicated situation and is no different than what's available elsewhere all over the borough. 
I now perceive that there has been some very good tactical decisions made by this amalgamated practise. 
(On paper this "could be" the best surgery in the town and has taken over the top spot). 
If anybody thinks the reception staff are a problem here, I can show you to the contrary a lot worse.
These are my own views, comments, personal opinions and perceptions and can be subject to change, should the service be to the contrary.

      
      
      
 7 years ago (08-04-2018)

It is truly painful trying to contact Medical Centre. On hold for 24 minutes. Once connected staff very helpful

 7 years ago (29-03-2018)

The GP surgery is more like a NHS walk in centre, the place is quite packed most of the time. 
Its was 10 minutes in and out, for each case only, but i have seen this changing to sometimes 18 minutes.
(Wait times on the phone have changed). 
Some of the GP's "not all" have a questionable desk-side manner, but some are "highly exceptional".
The web site is absolutely "superlative" one of the best I've come across.
The practice swallowed up 3 smaller one's Greenstead, Elmstead Market and one that was next door at Portland/Ypres Road. 
You can tell which GP's are the popular ones by the online booking system, as you can never get an appointment with them.
The call waiting voicemail system is getting better, 
I know the NHS Clinical Commission Group forced these amalgamations, but patients need to vote discontent by using sites like this.
The NHS on line choices web site seems to pander and get manipulated by practice managers?  
I am beginning to see value for money.
(However it is getting better hence I will raise the star rating).
I take my hat off to the senior partners who are able to take the critique.
To be fair i am more comfortable with the new set up than when I was with my old practise.
(I would appreciate that the surgery bosses allow us to go to any of the three sites within our choosing, this is a constitutional right).
Increased rating to 5 stars.

      
      
      
 7 years ago (08-04-2018)

I phoned up to book an appointment for my son for when he finishes school but the receptionist was so rude and was speaking to me so patronisingly and he ended up putting the phone down on me! So my whole family have decided to move surgery even though it would have been more convenient to stay but due to their rudeness we have no choice but leave. The doctors there are lovely but the receptionist staff are very unprofessional. The worst surgery ever!

 7 years ago (23-01-2018)

Had to change the surgery due to house move, the Reception staff was very welcoming and happy to register both of us. Visited yesterday to ask about prescription procedure and had an appointment booked straight away for today. Nurse Shirley was very pleasant and it’s very convenient that the pharmacy is located in the same building, pharmacy staff were helpful. Didn’t even try phoning due to the reviews, so cannot comment on this. Large car park is a bonus.

 7 years ago (06-10-2017)

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Abbey Field Medical Centre

Reviews, get directions and contact details for Abbey Field Medical Centre

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