facebooktwitterpinterest
mobil menu

Sofology

  1. Dundee
  2. Dundee Furniture Store

Reviews, get directions and contact details for Sofology

"Helping everybody feel happier and more comfortable at home - that's what we’re all about. With a huge range of exclusively designed, expertly handcrafted sofas in a choice of fabrics or natural leather, at Sofology Dundee we help all of our customers to feel at home on a sofa they love. Originally founded in the North West of England in 1974, Sofology now spans the UK."
Address: Unit 4a, 43 Baird Ave, Dundee DD3 8RX, UK
Phone: 0344 481 8043
State: Dundee City
City: Dundee
Zip Code: DD3 8RX

Update Info
Similar places near
Oak Furniture Land Oak Furniture Land 0 meters
Langstane Press Limited Langstane Press Limited 191 meters
Howdens Joinery - Dundee Howdens Joinery - Dundee 336 meters
Dovetail Enterprises 1993 Ltd Dovetail Enterprises 1993 Ltd 349 meters Great furniture and fire doors
Transform Community Development Transform Community Development 504 meters Brilliant charity who provide a vital service to the community.
NADZ BEDZ & DOMESTIC APPLIANCEZ NADZ BEDZ & DOMESTIC APPLIANCEZ 536 meters I bought a washing machine for £70, although everything from the service to the price...
B&Q B&Q 813 meters
Sofology - Dundee Sofology - Dundee 1 km Sofa has been delivered incomplete seat cushion missing and have had no contact since...
Bathstore Dundee Bathstore Dundee 1 km I needed a new hinge for a bathroom cabinet which was approx 3 years old. Didn't hav...
DFS Dundee DFS Dundee 1 km Absolutely shocking customer service. Received our sofa today which was faulty, upon ...
Bensons for Beds Bensons for Beds 1 km Helpful staff
Thomsons Carpets, Furniture & Beds Thomsons Carpets, Furniture & Beds 1 km Variety of choices
The Range, Dundee The Range, Dundee 1 km Large bright shop with a variety of things to buy. Plenty of parking spaces and a ca...
Harveys Furniture Harveys Furniture 1 km Totally disillusioned with the poor service from Harveys, a date was agreed for deliv...
Wren Kitchens Wren Kitchens 1 km Great design team. good overall result. Prompt delivery
Sharps Bedrooms Sharps Bedrooms 1 km
Dunelm Dunelm 1 km A very large selection of assortment, beautiful and good quality things, the prices c...
Furniture Store Furniture Store 1 km
Reviews
The sale went through smoothly for our recliner and chair with Donna who is an excellent sales person, the problem came after sales i.e. deliveries! Were told recliner and settee had arrived and would be contacted with a date .. never heard for ten days, so ended going up to see Donna and it was only chair that was getting delivered? Next problem came Sunday past when settee was delivered with no seating????? No foam we were never informed of this with hindsight I should have rejected delivery and sent it packing! But I didn’t! Stupidly I thought the foam would arrive soon after delivery! Now we are being told it could be a standard delivery time of 12 weeks???????? Waiting on them getting back .. but can’t get a hold of them after several phone calls already and emails!!!! Never again.. .. will never use them again and telling my friends to stay clear! WHO IN THEIR RUGHT MINDS WOULD PUT A SETTEE OUT FOR DELIVERY WITHOUT SEATING???????? BEGGARS BELIEF
Sofa has been delivered incomplete seat cushion missing and have had no contact since. Each call we have made has been dealt with poorly and only after the 3rd call did they actually confirm that the part has been ordered. They claimed initially that this would be resolved within 72 hours but it seems like they were stalling to get out with the 14 day period. If this isn’t resolved we will be rejecting the sofa. Terrible customer service and awful call handling . This is even ignoring the fact we waited 17 weeks instead of 7.
Not impressed with the sales assistant who we spoke with on entering the store. We told her what we were looking for and she pointed to the stairs and said go and look upstairs..... don't worry I'm not going to chase after you! With an attitude like hers needless to say we left the store and bought elsewhere.
Just had my sofa delivered by a very angry delivery man who moaned the entire time, said over and over again it wasn't getting in the house - yet it's in here now. While he was here he took a phone call and called the delivery "a joke" while I was in the same room. Then he stormed out saying not to bother paying him when I challenged him on it. Called up Sofology and they take no responsibility because the courier is third-party. I also told them my sofa wasn't covered in any kind of plastic protective sheeting and was told I should have requested this. Then she shut the conversation down. She said she'd pass it on but she didn't ask for my name.
Save yourself the stress, heartache and dissapointment. Buy from anywhere but sofology. If you do buy from them pray nothing goes wrong on delivery or quality as customer service is non existent, you would think their making an effort to be so poor at it. Seriously recommend to avoid
Very helpful staff who are not on commission and don't pressure you to buy. I've been there multiple times trying to decide on a sofa. They were always very patient with all my questions! Good range of sofas too.
Lovely shop with some really nice sofas.
Great experience this evening, adviced by a woman called Donna who was very friendly and knowledgeable.
Build quality poor, had our sofa coming up 3 years and one of the recliners has dropped below the level of the rest of the sofa. Called to claim against our protection pack which doesn't cover the fault surprise surprise. Engineer came out and more or less said fair wear and tear. Better priced sofas else where... won't be back that's for sure
!!!!! DO NOT BUY!!! need to give them minus stars. Great sales pitch, but you don't get delivery. Placed an order in October now June and have one piece of the sofa set...and its damaged. ....please don't make the same mistake look else where
Comment on this business

Sofology map

to add Sofology map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0032 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy