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Reviews, get directions and contact details for DFS Dundee

DFS Dundee
Address: 1, Kingsway West Retail Park, 467 Clepington Rd, Dundee DD3 8RX, UK
Phone: 0333 999 9823
State: Dundee City
City: Dundee
Zip Code: DD3 8RX

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
Absolutely shocking customer service. Received our sofa today which was faulty, upon immediately calling the store we were advised to send emails and wait for a representative to call the following week. The attitude of the store member was nothing short of disgusting- on multiple occasions she kept repeating “well I don’t know what you want me to say or what you want me to do”! (Perhaps take some responsibility for delivering a faulty item would have been a good start!). I am beyond disappointed- you quick enough to sell but your after care service is just not good enough DFS.
8 years ago (01-12-2017)
You can’t tell a customer that they are wasting your time because you think they don’t look like serious buyers. It is very rude and disrespectful to say that to a customer even if they are or aren’t a serious customer. Dfs should learn how to treat their customers properly like professionals. I will never ever step into this store ever again and never spend another penny at this store. I am disgusted with the customer service. This shop doesn’t even deserve a quarter of a star.
7 years ago (10-02-2018)
Store and staff were fine but paid good money for a suite and am very disappointed in the quality of it , I think the ad they have on tv is not true.
7 years ago (15-03-2018)
Very helpful and professional. Good knowledge of items in store.
7 years ago (30-01-2018)
Very helpful sales men, not too pushy and helped us get the furniture we needed.
8 years ago (26-09-2017)
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