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Smyths Toys Superstores

  1. Wigan
  2. Wigan Electronics Store

Reviews, get directions and contact details for Smyths Toys Superstores

Smyths Toys Superstores
"With over 130 fun-filled stores throughout the UK and Ireland, Smyths Toys Superstores is a leading provider of fun and games for kids of all ages!Our stores are bursting with a huge range of toys, video games, bikes and baby products, all at the most competitive prices."
Address: 1A-2, Robin Retail Park, Loire Drive, Wigan WN5 0UH, UK
Phone: 01942 211685
State: Greater Manchester
City: Wigan
Zip Code: WN5 0UH

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

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Reviews
Big shout out to Hayden, what an amazing member of staff & a credit to your team. He made my little boys day/week/month this morning in the robin park store, my son has been having a tough time lately so your kind gesture was exactly what he needed & think his reaction showed that, thank you so much Hayden from us both
Had a experience of not returning a controller after buying when not need because of slight rip on box.nnI had my receipt the retail assistant George was lovely and professional. I can say the same for for your assistant manger ayden, he was understanding why I was annoyed, even though he couldn't do anything to help.nnThe main manger called Tanya was very rude and smug about the situation. She didnt even try deseclate the situation. She was very rude and ignorant, doesnt understand anything from the customers perspective.nnHow she became a manager with that attitude and being that incompetent at talking to customers is beyond a joke.nnPersonally I would promote ayden your manager as he has people and skills unlike your current incompitent manager. If thats how she customers how does she treat staff being there ?
I have never in my life experienced such amazing customer service as what I have today at Wigan store ! Hayden was absolutely incredible I think he may be a manager and if he is I’m not surprised because he deserves it! So today I went in desperate for some cars for my little boys 4th birthday tomorrow, it was 9am and they had only just opened - he went completely out of his way opening boxes from the delivery to see if they had them! Unfortunately he couldn’t find them, so I went off to sort a refund out for something else and a few mins later he came over and said I’m glad your still here I’ve managed to find 1 of them - while stood there we found the other 2 as well!!!! So basically everything I went in for I got all because of Hayden! He had carried on looking even though he thought I’d gone! He is honestly something else ! My little boy is 4 tomorrow and this will absolutely make his birthday! I’m so grateful please please give Hayden a massive thankyou from me forever grateful for you going well out of your way!!! I’ve been to some Smyths recently, particularly Bolton Horwich / Middlebrook and was super disappointed by various staff members - so rude and unhelpful but Wigan every single staff member I dealt with today was so incredible - I think the girl who served me was called Chloe and again she was super friendly and helpful! Thankyou!!
Very vast range of toys and other products in here, displayed very well - especially the Lego section, some decent prices on the footballs, reminded me of going to toys r us as a kid, hope smyths stays open for this generation of kids and those after.
Big shop, expensive but good selection of toys.nAlways pop in when I’m there, they also sell game stuff on the left hand side as you walk in.nWorth visiting
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