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Smyths Toys Superstores

  1. Salford
  2. Eccles Clothing Store

Reviews, get directions and contact details for Smyths Toys Superstores

Smyths Toys Superstores
"Smyths Toys Superstores offers a wide range of toys, baby products, gaming and outdoor products.In your local toy shop, you can discover a wide selection of baby products such as prams, car seats and baby toys from popular brands. In the outdoor area, you will find children's bikes, trampolines, pools and garden toys for children of all ages. The Gaming section stocks all the best games consoles, games and other electronics to round off the stores extensive range, including unreleased pre-order items.Check in-store or online for our great offers."
Address: Unit 6, West One Retail Park, Gilda Brook Rd, Salford M50 1ZD, UK
Phone: 0161 707 3883
State: Greater Manchester
City: Salford
Zip Code: M50 1ZD

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

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Reviews
I am very disappointed with my experience at the Eccles store. I purchased a car seat which remained completely unopened and sealed, and when I returned with the receipt, I was refused a refund without any proper explanation. I was not informed at the time of purchase that this item was non-refundable.nnThe manager’s attitude was unprofessional and dismissive, and the situation was handled poorly.
Ordered and travelled to this store not our local one for an outdoor playhouse as a gift for Christmas, which we collected. Only to find out on Christmas day after spending 2 hours building it we had been given the incorrect one that’s much cheaper on the website. Cannot get hold of the store to discuss no one answering the phone, email responses from customer service are AI generated so no resolution at all. Very poor customer service for all angles!
They have a frustrating no-returns policy on faulty items. I bought a foam chair for my child, which turned out to be far too sturdy and therefore unsafe. The staff were not helpful when I raised the issue. It is much easier to buy from Amazon, where returns are straightforward and customer service is far more reliable.
Bought a trampoline for son went to return it has it was the wrong size wanted to exchange it for a smaller one to be told by a very rude woman at the checkout that I couldn't and started rolling here eyes at me after asking to speak to the manager for him to say I couldn't exchange it i wouldn't mind it was never open so I ended up buying the size I wanted and returning the wrong size to smyths bury store who was more than happy to give me a refund
Been here lately and got to say that the staff there are so unhelpful as first time I ask a question about a console and her attitude stunk it got me leaving there feeling annoyed as I came back again the next day thinking it was just that one person who's attitude stunk and it's seems like all the staff there are the same.. it's stopped me going back to this store as can not believe there employing such unprofessional staff... shame on you Smyths you should be ashamed of yourselfs
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