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Smile Dental Care

  1. Helston
  2. Porthleven Dentist
  3. Helston Dentist

Reviews, get directions and contact details for Smile Dental Care

Address: 22 Meneage St, Helston TR13 8AB, UK
Phone: 01326 569323
State: Cornwall
City: Helston
Zip Code: TR13 8AB

opening times

Monday: 9:00 AM – 1:00 PM, 2:00 – 5:00 PM
Tuesday: 9:00 AM – 1:00 PM, 2:00 – 5:00 PM
Wednesday: 9:00 AM – 1:00 PM, 2:00 – 5:00 PM
Thursday: 9:00 AM – 1:00 PM, 2:00 – 5:00 PM
Friday: 9:00 AM – 1:00 PM, 2:00 – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
RUDE, DISMISSIVE RECEPTIONIST. DISABILITY NOT GIVEN ANY COMPASSION OR UNDERSTANDING. Whilst waiting in the reception for my partner in his appointment, a woman arrived for her appointment with a young woman in a large wheelchair. As she struggled to get through the door, and before I jumped up to help her in, the receptionist called over in an officious tone, that she was twenty minutes late and that the dentist was probably not going to see her. She stood in the doorway, obviously exhausted and shocked, and explained that she had rung reception to tell them that she was running late, and asked if she could check with the dentist. After lots of huffs, raising of eyebrows, and obviously no shared compassion, the receptionist left to check with the dentist. I helped the woman into the reception. After seeing my concern, the woman said that the wheelchair had collapsed, and she had struggled, but had rung to explain. When the receptionist returned, she said that the dentist would see her this time, but, if it happened again, she’d have to turn her away. When asked further questions, the receptionist refused to acknowledge them, and gave the client the silent treatment, which left me with the impression that she got some satisfaction in having that power. Luckily, I have an excellent dental practice in another town further away, and won’t ever need to return to Smile in Helston. But I felt so moved by the woman’s situation and appalled by her terrible treatment, displaying such lack of empathy, that I had to leave this review. A shame because the dentist who came out to greet my partner seemed very pleasant, as did the young male receptionist.
I have nothing but praise for Madiha Jamal, the dentist that I have been seeing for the last year or so. She is a lovely lady and a very capable dentist. She and her assistant have provided a friendly, calm service and I am very happy with the results. I wish her the best in her future Thank you Madiha.
Rubbish. Daughter age 9 and 5 are with this dentist had a appointment yesterday we was 4 minutes late as my 7month daughter was sick all over herself and car seat, odviously had to change her. Went through the door at the dentist receptionist was on the phone we stood and waiting patiently for 2-3 minutes. After the lady was finished on the phone I said sorry we're a little late, my baby was sick all over herself I had to change her. To the be told the dentist won't see you as your late for your daughters appointment. It makes me laugh everytime we have been to this dentist we are alway waiting minimum of 15 minutes and have waited up to 40 minutes before! But it is ok for them to be late getting you in every single time! I have obviously put a complaint in
I've had a great experience so far after 2 root canal sessions and an initial consultation. Going to the dentist makes me very anxious, but Younes has been great throughout and made me feel more comfortable. Reception are friendly and appointments are not too long to wait for considering the area.
Smile dental practice has really raised it's standards. Fantastic treatment and lovely staff , especially Younes, the dentist. Can't fault them.
Terrible service they won't touch you, if you are pregnant unfortunately, and have a past medical health history such as cardiac related. I am in lots of pain but they didn't seem to care, other than I paid the small fee for them to do nothing, and refuse to help me because I am pregnant and kept telling me to find a dentist if it were that easy I would! Disappointed.
Absolutely shocking service. NHS recommended for emergency care but we waited on the phone for over 2 hours. They never answer phone so I suggest never trying to use these awful company .
I have had quite a lot of work with DR Aarohan Singh since December after a bit of neglecting with my teeth I’ve had a root canal, crown, extraction and 2 x fillings. From the start he’s been so professional, friendly and honest and I have had no problems with my teeth during treatment except a dry socket- not their fault! and the dental nurse was very friendly too, good dentist, sometimes the reception team were not the most welcoming to the practice which is a shame, but doesn’t affect me coming back
Took my 2 Grandsons here, turned out appointment was for 1 but they saw both without any fuss. Dentist, Mr Singh, was very friendly and knowledgeable. Have heard others say the reception attitude is bad but the 2 on duty that day were very pleasant. Just a few feet away are steps to the large pay and display car park.
A well run, professional and friendly practice. Located in Meneage Street, parking is limited to the road, there are however plenty of parking facilities close by. A good sized window seateing area allows you to wait for your appointment. Lastly but not least, very friendly, courteous and professional staff. Recommended.
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