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Shuropody Chichester

  1. Chichester
  2. Chichester Shoe Store

Reviews, get directions and contact details for Shuropody Chichester

"Our Chichester Shuropody store stocks a fantastic range of comfortable footwear, from our own Shuropody ranges, which have been designed and developed with our senior podiatrists to ensure maximum foot healthcare, to our top brands such as Rieker, Josef Seibel, Joya, Strive, Fitflop and many more.Our highly-trained staff are on hand to help you select the very best footwear, and as the UK's largest podiatry business, we have fully qualified HCPC Registered podiatrists or FHPs in-store to advise you on any footcare issues you may have."
Address: 41 East St, Chichester PO19 1HX, UK
Phone: 01243 775415
State: West Sussex
City: Chichester
Zip Code: PO19 1HX

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:30 AM – 4:30 PM

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Reviews
What a total sham this shop is! Half the time it's closed and when it's open it's a joke. I bought a boot! After trying one on, I said I'd buy, so whilst putting my shoe on, the lady went to get the matching boots and had boxed them when I got to til. The one I tried on was on counter so I asked her was there a pair in box. O yes she said, I got u a new pair from Upstairs! I specifically asked if she was sure, as in sale and very few left, and the one I tried still on counter. Yes, definitely she replied. I got home, 2 bus rides away, and later opened box to find one boot!!!! I rang the shop, same lady that served me answered, I explained but instead of a sorry, it was every excuse!! I was on my own in shop, NO there were 2 ladies as other lady had gone to get me a shoe from back so I could try on, but they didn't fit. Next was o I was so busy she said. NO, there was only one customer in shop with me. Eventually I got a cocky sorry and to go back to get other boot. I went next am before a hospital appt to find a small note on window. OPEN att 10.30. After 40mins it got to 10.30, then 10.35, then 10.40 and near 10.45 a lady strolled up bottle of pop and snack in hand to tell the small crowd waiting to get in, sorry, I'm late. I finally got the missing boot but would never shop in this shop again as this isn't the only bad experience in there I've had, but the worst. It really is a shame with rude and some incompetent staff not all of them.
I called in to the Chichester Shuropody store yesterday and Gaynor came over to assist me. Her customer service was excellent. She was kind, patient and courteous throughout my visit. I purchased a lovely pair of Shuropody Nautical floral loafers with some additional half-insoles that she recommended as I currently have torn tendons and am unable to use my toes to help grip on the shoes. Thank to Gaynor's fabulous customer service l will definitely be a regular visitor to Shuropody Chichester in future!
I’ve never been spoken to quite so rudely by someone supposedly offering me a service. The podiatrist at Shuropody effectively called me a liar when I went for an appointment with him today. A customer service course is very much needed. Avoid!
Poorly made shoe caused abrasion to small toe which resulted in toe bleeding and 7 months for NHS podiatry to care for injury. Store manager not interested even with proof of purchase said I would have ti go through there head office to sort, she wouldn’t do anything at all she suggested I cut the poorly made material that stuck in my toe. If your diabetic like me stay away from this chain of stores.
I visited this shop last year maybe September. I'd had 3 months of acute foot pain which I've now had treatment for. The lady who helped me look for shoes that would see me through winter went out of her way to do every thing she could to find me a pair that i could be comfortable in. They cost a lot. With the on site sole service plus the joya shoes, i had shoes i could actually walk in. I just want to thank her so much. She did not falter in helping me
You’ll want Siobhan to assist you. This lady is a wealth of information. She also is super experienced and very thorough at making the arch supports on site. You may need to wait as the process happens- so put a little time and patience aside while you shop. She is fast and efficient- up and down off the floor inserting soles, fitting shoes and tying laces. On top of this, digging in the back room finding reduced price sandals to fit my South African feet on a homeward journey into summer. Oh yes! and added extra support on the orthotics at no charge and with customer support/ service in mind. Seek out Siobhan for your shop at Shuropody Chichester.
A big thank you to Steph who helped me! I was looking for insoles to help with a minor foot problem and she certainly spent a long time and effort with me, making sure I had the correct ones. No upselling, just exactly what suited my needs.
Horrible experience; we will not return to this branch. There was a sale and everything throughout the store was cash only. I quickly found some shoes I liked and tried to get assistance. After a while my husband asked an assistant to help. None of the staff had name badges so I can say only that she was an older lady with dark hair. She said she had to serve one customer before us but she would then be with us. She was keen to explain there were only three members of staff. She then proceded to serve other people entering the store. After several minutes my husband approached the same woman again. She actually told him to 'go away' as there were only three people serving. My husband felt publicly humiliated. Another customer said, 'that was not very good'. I would go as far as to say it was apalling. Eventually a pleasant young assistant served us but the shoes actually split whilst being handled. I regret wasting our time in Shuropody today.
THIS STORE IS CLOSED DOWN DESPITE SHUROPODY CLAIMING IT WAS OPEN! We drove 50min just to come here!
Staff are very friendly and helpful, I enjoy shopping there.
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