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Jones Bootmaker

  1. Chichester
  2. Chichester Shoe Store

Reviews, get directions and contact details for Jones Bootmaker

"Jones Bootmaker Chichester is a luxury footwear retailer with a focus on quality leather boots, shoes, trainers and sandals."
Address: 85 North St, West Sussex, Chichester PO19 1LQ, UK
Phone: 01243 781045
State: West Sussex
City: Chichester
Zip Code: PO19 1LQ

opening times

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

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Reviews
Excellent customer service although we couldn't find what we were looking for. The assistant who helped us was more than efficient and friendly. A very pleasant experience.
Excellent service from the Chichester branch. Boots ordered in store and delivered promptly to home as they didn’t have the colour I wanted in stock. There was a price problem but the staff courteously and efficiently resolved the issue and phoned me to advise so. I was impressed that they dealt with it promptly and kept me informed, as promised. I will definitely use this store again.
Not happy with service at all. The Chichester branch didn't have the boots I wanted in black so a pair were sent from another store to my home. I was was told 5 to 7 days, they arrived 13 days later. When I took them out of the battered box I found one of them was a regular width fit and the other was a small fit. Needless to say I won't be buying anything from this company again. Don't even deserve 1 star
Very poor experience, we bought a pair of boots, which broke on the first day my wife wore them.. it appears the quality of the buckles is significantly below the level you would expect at the price we paid. We returned the boots, but decided to exchange for another pair as my wife really liked the look of them, which their systems would not allow unless we recharged the credit card and then charged it again, so a lengthy wait there.. We were promised that the boots would be into the shop a couple of days later, but they were not, and we were not informed. We said we would like to cancel, and were told that we would have to do this through their customer service hotline, not through the store. The store representative could only defend the situation by blaming the other staff members, and took no responsibility for appeasing or correcting the situation. Not one of their processes appears to cater for the interests of the customer. - poor quality shoes, poor quality in store service, and very disinterested 'customer services' hotline
Exceptional service from two members of your team, so professional and helpful, we were very happy with our two purchases and hope to return soon! Thank you.
Wife tried to get a pair of shoes in Brighton......no luck. Rang Chichester who had the size as the shoe was not available on line. Very helpful shop and a happy wife.
Great experience, staff friendly and knowledgeable. Had never really been in before, but found exactly what I wanted. Very happy with Jones, and will be going again soon for some winter boots.
I love the quality of Jones Bootmaker. Staff are very helpful in the Chichester store.
The most knowledgeable and courteous young man assists you...thank you Peter for all your help
Good shoes and nice price especially in the sale
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