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Reviews, get directions and contact details for Shanghai Lounge

"Shanghai Lounge is a Chinese restaurant in Truro, offering a wide range of authentic Chinese dishes, available both for delivery and collection"
Address: Highshore House New Bridge Street , Truro TR1 2AA, CON, GB
Phone: 01872 260828
State: CON
City: Truro
Zip Code: TR1 2AA


related searches: Shanghai Lounge Menu, Mandarin Garden truro, Golden Dragon Truro, Yue Truro, Eastern Dragon menu Truro, Chinese takeaway Truro, Truro Chinese delivery, Chinese near me
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Reviews
Used to love this takeaway but lately it seems that every time we order it gets worse and worse. I’m not sure if they’ve changed owners recently or have different chefs but the food is always slimey, the chips are always soggy, the sauces do not taste nice at all, I wouldn’t recommend this takeaway anymore, there’s much nicer places near by
Made an order for a Chicken Curry and Sweet n sour Chicken. Paid over £20. Might as well have poured it down the drain. Curry was tasteless, very weak in flavour. Sweet n sour chicken balls were not cooked. Management were not interested, didn't even apologise. I'd feel very guilty if I had to recommend this restaurant to anybody. I am totally dissatisfied.
Tried to order from here and never received my order. Tried to call after an hour and a half of waiting and no answer on the other end of the phone.
What a shame I have to write this but after speaking to the restaurant last night they have left me a little worried … when ordering online last night I asked in the allergies section if I could have no chillies in my meal as my partner can’t handle them… When the meal turned up it was hotter than normal so she couldn’t eat it… I gave them a call to see how they could rectify this good job she wasn’t allergic I was told all they could do is give me 10% off the next meal but that doesn’t cover the price of the wasted meal .. it’s a shame as I’ve ordered so many meals from there in the past ..
Excellent food, good prices, staff very friendly. I was been multiple times during my holiday here and I really enjoyed. I highly recommend
Great food and friendly staff . Might have a bit of a wait if you don't pre order as can get busy .
On Saturday 19/06/20 paid £16.10 for salt and pepper king prawns, salt and pepper chips and tai green curry. This is the first and hopefully the last time I write a review but this just was a huge disappointment. the salt and pepper chips were just normal chips that had been put in a bag then covered with salt and pepper, so you can only imagine the heavy mouthful of salt from the first chip was awful. The salt and pepper king prawns were just covered in salt to the point were it was difficult to even taste prawn and finished the mouthful. The prawn crackers just tasted of grease, the tai green curry was okay but it had a strange after taste that wasn’t pleasant. Genuinely really upset when I got home after a long day I had to bin £16.10 worth of food.
For the good points delivery spot on fried rice hot curry sauce best I've had in a long while prawn toast tasty now for the bad points I had chicken balls big pieces of chicken batter thick and claggy and so was the same with the pineapple fritters also tinned pineapple yuk such a shame a couple of things you could make much better thin batter so it's crispy and fresh pineapple
Literally our worst dining experience in many many years, as someone who works in the trade we had to complain, so for atmosphere they had no music and no lights just staff talking, table stuck to our phones arms and menu, we asked for coke with ice the girl came with coke with no ice and said you don't need ice because it's cold from the fridge, all good items was tasteless salt and pepper ribs litralt tasted like bbq meat. By the time we got to our main we complained, oddly the lady said that they never got complaints. There was alot more things we notice but not gonna list them all but . Crackers no sauce, peaking duck no spoon for sauce so we ending up pouring and dipping, broken chairs, when we complained she did say sorry and take 6 pounds off our 46 pounds bills, this seem to add insult to injury as this didint even cover a dish we left shortly. Surprised to see they was busy with take away orders and some good reviews on google, anyways we dine out alot and this was by far the worst in most aspect including high price for pour quality food and service. Never go here
Ordered from here twice before and quite nice..ordered last night and awful. Piece of paper in the chicken balls, chicken tasted awful, rice dry, beef was OK but sauce split and all just tasted awful. Will not be going back. Such a shame.
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