I have been going to Serenity for years now and I have always received a good service. Staff is super friendly and always going the extra mile to satisfy customers. Jeni is lovely and always greeting everyone with a smile. She's been doing my eyebrows for years now and I wouldn't let anyone else touch them! Simply an amazing person offering amazing results. I would definitely recommend Serenity :.
I have been going to serenity for over 8 years now. Always get a fantastic service and Jenny is just fantastic at eyebrows! The staff are always polite and friendly and always do their best to fit you in. They will Often work late to try squeeze you in. I wouldn’t go anywhere else to get my treatments!
They have very rude staff they asked me to sit and wait in the queue and then after 4 or 5 minutes they say we will not do your eyebrow because we are closing our salon. If they are closing the shop then why did they let me in the shop? They wasted my Time. I was in the shop at 5:15 pm but they still say I am late and they can't do it.
I have done my eyebrows waxed and it was excelent. Good service and professional.
Always extremely happy when I visit and leave looking so much better. The staff are brilliant efficient and friendly. Never had a bad experience here and I've been a customer for many years. I would 100% recommend.
Lovely place to do waxing. Easy and painfree. Kind people as well
I was impressed that they fitted me in at short notice although they were very busy. The lady that gave me a male pedicure was thorough and observed all the COVID rules.i wil be going back there again
DO NOT GET EYELASH EXTENTIONS DONE HERE! Lasted me around 48 hours. The lashes were applied way above my lash line. Application was lousy and had my eyes open in the process. It is stated no refunds so don’t risk loosing your money over these savers lashes they apply to not even ur lash line but way far above, it was hard to raise my eyebrows without them ripping at my eyelid as they were not applied correctly. Denied a refund eventhough it was there own fault this had happened, if it was my fault I would have never requested a refund but it was clearly this uneducated in certain treatments salon. They charged £37 for these I am angry and upset by how much money I have wasted and for the money they are charging for this £hit service. I went in and spoke to the girl who done this and she nervously laughed at me and had no common knowledge and told me to email the “owner” who replied to me in 3 minutes stating they watched the 35 minute cctv footage. This “salon” has a disgusting Attitude towards customers and the lady who done my eyelashes/eyebrows said they had to do them quick as they had another appointment. Please please avoid eyelash extentions or anything to do with eyelashes at this salon- only good for eyebrows when they can be botheredService: Waxing
I had my eyelashes done here a week ago, the lady was rude and they have also fallen out she told me they would last 2 weeks. I won't be going here again. The lady at the both upstairs is nice and welcoming I have my eyebrows waxed there and will continue but will not be going into the salon again.
Directions to Serenity Beauty with public transportation
Wellington Centre
100 meters
1
14
15
17
4
5
7
Library
150 meters
1
17
4
5
7
Princes Gardens
190 meters
1
17
4
5
7
Old Town Hall
240 meters
10
15
17
402
418
441
Princes Hall
290 meters
1
10
402
441
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