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ScS

  1. Middlesbrough
  2. Middlesbrough Furniture Store

Reviews, get directions and contact details for ScS

"The Middlesbrough - Cleveland ScS store can be found in the Cleveland Retail Park. Our shop offers a range of sofas, carpets and dining room furniture in a variety of styles to choose from."
Address: 2A North St, Middlesbrough TS6 6AN, UK
Phone: 0191 514 6552
State: Redcar and Cleveland
City: Middlesbrough
Zip Code: TS6 6AN

opening times

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 9:00 PM

Update Info

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Reviews
Ordered a 3 seater sofa a chair and storage puffy in March. 14 weeks later got delivered sofa and chair spot on puffy was completely wrong colour and wasn't the storage one we requested after about 5 phone calls and them putting phone down on me or apparently calling me back with that not working had to go back into the store they could not of apologised enough and ordered a new one that would take 12 weeks to come we are now in November the new sofa chair and puffy have came but it is still not the right puffy absolutely useless as i am still waiting for a call back days later I would stay clear of this store on skippers Lane Middlesbrough the quality is good but its not what we requested
My husband and I visited SCS yesterday evening from the second we walked in the door we were accosted quite loudly! As I already know what I’m looking for I did not need any assistance so I continue to peruse. I had someone yelling at me what is it you’re looking for, We explained that we were just browsing. We were then questioned ‘well what are you browsing are you browsing tables are you browsing sofas?!’ Since when did we have to justify what we were browsing we were customers were being the focus point here! Very aggressive sales techniques.
Came here because previously we got lino and we were very pleased with it and the fitters however on this occasion we chose a lino to be told they didn't do it anymore. Chose another to be also told that was discontinued. So gave up and went somewhere else instead. Disappointed. This is no reflection on the sales guy he was very apologetic to the situation.
DO NOT BUY FROM SCS!!!! they delivered us the sections of our £4,000 sofa, the sections do not fit together or match! They then refuse to do anything useful about it, this complaint been going on for over a year. Awful company, terrible customer service, will never buy from here AGAIN! Would be a zero rating if there was an option...
Wat a very good place to chill wile picking your new furniture all good staff very clean place willing to help you at all times this place was visited by the best looking lollipopman in the northeast spend little save big
I was a little wary of dealing with this branch due to certain staff attitudes in the past. However, i was pleasantly surprised with the personal service i received.The salesman. Jonathon. was very helpful and knowledgeable and put me at ease straight away. I will definitely use this shop again as long as everything goes to plan with my order which is not due for delivery for 12 weeks.
Purchased a sofa and two chairs costing approx £4000 for elderly parents and were told that they would arrive on 28th November I have arranged for there old sofa and chairs to be collected on 27th It’s now 25th so I thought I’d ring them just to make sure that it is arriving on that date . After me ringing them it appears that the expected / estimated date is now 6th December and may be later My point is this It would have been courteous to contact us to let us know .We have arranged and paid for collection of the old sofa and chairs so my elderly parents will have nothing to sit on for an indefinite period . Poor communication and customer service !!!
Sales person was very helpful but told me I'd get a leather cleaning kit included then charged me £30 for it. Didn't even know until I saw the invoice and I wouldn't have brought it had it been sold properly. The sofa won't be delivered until November which is 3 months and the finance company are an absolute nightmare to get hold of, telling me I had to email through the site but the site is rubbish and it's hard to find the form. In the end I had to call collections. Hopefully the sofa will arrive on time and be good quality.
Shopping at SCS my local store was a pleasure. I went in basically knowing what i was after and everything went ultra smooth in all aspects. The chap that looked after me was top notch, knowledgeable and made you feel totally at-home so too speak. Think his name was Chris and would like to thank him for his service. Lovely big store, packed with everything imaginable. Thanks again John.
Was seen to by Paula at Skippers Lane store in Middlesbrough. Had an amazing and warm and welcoming service. Lots of information and great advice given. Made us feel welcomed and non rushed. Helped us in every way possible. Best customer service I have had in a long time.
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