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Schuh

  1. Derby
  2. Derby Shoe Shops

Reviews, get directions and contact details for Schuh

Schuh
"Whether you're looking for the latest sneaker styles from New Balance and Nike in Derby, or you're searching for a new pair of chunky sandals, you're sure to find your latest footwear fit with us.Located in the bustling Derbion Shopping Centre, schuh Derby stocks all of your favourite shoe brands across our men's, women's and kids' collections.Level up your trainer game with some Nike Dunk or the latest New Balance 550s or 327s.If you're looking for some comfortable, quirky Crocs - then we've got you covered with a range of colours to choose from."
Address: South Mall Level 2 Westfield Centre , Derby DE1 2PQ, DER, GB
Phone: 0845 307 2484
State: DER
City: Derby
Zip Code: DE1 2PQ

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Reviews
Had the worst day shopping across Derby, trying to find work shoes for my daughter. Store after store of people who didn't help, didn't care or had nothing which was suitable. It was depressing. We tried Schuh on our way out and just wow. The staff there were incredible and turned a rather rubbish day into such a good ending that I cannot over state enough just how nice they were. Lauren and her co-worker went out of their way to help us find the perfect fit, offer suggestions, help get sizes and were just really kind and supportive to a rather exhausted and done with the day Mom and daughter. Fabulous staff, great selection, wonderful store. Will def be shopping there again. Thank you!
Was an alright store, and had good variety of shoes, but felt intimidated by workers, who did not help at all, and just looked weirdly at me and my family.
Excellent service and excellent wheelchair access too thank you for making us feel welcome in your store looking forward to visiting again in the future
Bought some shoes online for my daughter for school, unfortunately they were too big so we returned to the Derby store. Not sure of the lady's name who served us but she was really helpful, brought out loads of shoes for her to try on. Unfortunately they don't do half sizes which she needed so we didn't end up exchanging but she also offered to measure our little boy's feet as well while we were in there. Excellent service and a credit to the store. The only thing I can remember about the lady was she looked like she was in her early 20s and was wearing crocs.
If anyone is waiting for a click and collect order , best to go in and ask them to look as mine had been delievred there but staff didnt believe it was there as I hadnt had a message to say it can be collected, wasnt until I asked them if they could check they realsied it had been delievred.
Sunday we went into derby store , it was crazy busy and hardly any staff , what staff there was wasn’t in clear zones just all over the place , I’ve worked in retail 15 years and I felt the manager should have said to staff one on children’s one on front and 2 in the middle this wasn’t the case , so many people waiting for shoes , the manager called my husband mate ! Which he replied I’m not your mate I am a customer , such poor customer service skills , it also looked the staff just rolled out of bed into work , scruffy appearances, awful , will be shopping online in future I will not return to a store where your called mate , she did say sorry because my husband told her it’s not what you call a customer spending lots of money , when dean was manager we had nothing but good service sadly he has moved on , please pass this on to the store
Had some absolutely cracking black friday deals on skechers shoes, they were on 50% discount on selected items, got an additional 10% student discount on top of the 50% sale. Very friendly customer service. Store is on the 1st floor of the mall.
Had very good experiences with other schuh stores in the past so yesterday my partner and I were quite happy to go into the one in Derbion for a new pair of shoes. We initially interacted with a young man who was rude and told us he “will help us soon” without even looking at us and then tried to make it really had when we were asking for size we wanted, explaining that’s not the UK one. Then we interacted with a young lady who looked absolutely annoyed of having to help us with choosing a pair of sneakers that were good and didn’t even smile or try to act like she was happy of our interaction at all, even though we ended up making a purchase. It has been the most awful experience in a schuh store and will definitely not be returning to this particular one.
Staff have always been really helpful here. On my recent trip I’d tried to buy my wife some shoes that I’d taken a sneaky photo of. The girl helped me find the right shoes but unfortunately they didn’t have her size, she offered to help me order them online as well. Great experience.
Situated on the top level of Derbion in Derby city's centre,this particular shop is quite small but at the time i went was very busy, there was plenty of staff to help. The shop holds many different types of footwear, from trainers' boots casual to our favourite Dr Martins branded and unbranded, staff were polite and helpful well done guys
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