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Royal Mail

  1. Haywards Heath
  2. Sandown Local Government Office
  3. Eton Local Government Office

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Address: The St, Bolney, Haywards Heath RH17 5PE, UK
Phone: 0843 903 3213
State: West Sussex
City: Haywards Heath
Zip Code: RH17 5PE

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Reviews
I have been waiting on a parcel for a couple of days, finally get an email today to say it's going to be delivered. Now 4.30pm, check emails, and there is a completely fabricated email saying that "we've received a request not to deliver to my address"! Oh really - well that wasn't from me, so if its true - who gave that instruction. Would call the sorting office, but of course they shut at 2pm, fat lot of good that is! Great service - not.
They need to be a little bit friendlier! Always so rude when collecting packages from. Tbh I will always use other couriers if I can
Poor delivery. ......Why can't they left the item to house.Once they didn't deliver and left a card, I was inside house and redelivered again, they left card by saying no one in. I'm only realising they were outside after getting mail.no other delivery are doing this. What will if it is important and we can't stay in delivery place for whole day.......
Parcel due to be redelivered on 7th February arrived midday today 13th February. Really?? What's going on!
I tried to ring about a dozen times. I got no answer though, so I decided to check that the number was right by ringing it whilst I was stood in the office. I could hear the phone ringing out the back. Clearly I had the right number. I could also hear 2 members of staff chatting and laughing. When one came to the front desk I asked about the phone. He told me that the number wasn't connected anymore. When I told him it clearly was as I just checked it, and could hear my call coming through, he wasn't embarressed and didn't try to answer any further he just shrugged at me and said 'well, we are busy'... Wow. Stunning work Royal Mail. Literally the most poor customer service ever.
Terrible service. One failed delivery no attempt at another. Office only open at lunchtime. I don't think I will ever get my parcel.
People only ever post when things go wrong. I've never had a bad experience here and they've always been polite. Working with the public can be very difficult some times, they expect the world but the Post Office have an increasingly hard job especially working through covid and more people buying on the Internet. You do a grand job - Thank you very much!
Appalling service and disgusting, rude behaviour from your staff working 1100-1200hrs on Saturday 15th October. Unacceptable in every way imaginable.
Whats the point of having a tracking service ?.. You ask for a parcel to be left in a designated "safe place"... and then the postie cant even be bothered to do that.. instead takes it back to the sorting office which now has limited opening hours.
Useless Website says they are open 8-12 & 4pm-8pm Sign on front door say 8-10 only I arrived at 9:30 AM and it was shut. Rang the phone and just rang off If I could give zero stars then thats what my rating would be.
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