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Rosedean House Surgery

  1. Liskeard
  2. Liskeard Spa

Reviews, get directions and contact details for Rosedean House Surgery

Rosedean House Surgery
Address: 8 Dean St, Liskeard PL14 4AQ, UK
Phone: 01579 343133
State: Cornwall
City: Liskeard
Zip Code: PL14 4AQ

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: dr thornton liskeard, pl14 3xa
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Reviews
My overall experience is very good, moved from Oak Tree where I never saw a Doctor in 2 years, moved to Rosedean and have seen a Doctor almost immediately and again since. I've had ECG's & X-rays aswell so pleased with the service
Not good spent 60 mins in a q only to be told they were at capacity and to try again tomorrow or download an app!! Used to be able to phone this surgery and get seenthat day! What’s it all coming too! I know they are all under pressure but even receptionist was rude and abrupt why bother asking for my details if no appointments no wonder so many go to A&E instead!
Amended 14.03.2024. I recently asked where to turn to with a problem via Patient Access. The next day I was given a telephone appt for a few days ahead. After the phone appt I was given a face to face appt which took place today. The GP was brilliant. He listened, full examination as appropriate, exercises discussed, pain levels attended to and a referral for an Xray. By the time I arrived home the details for making the appointment were on my phone. Brilliant service. Original post - 4 Years ago Dr Thornton was responsible for saving my life. She was brilliant and the surgery was generally well run and helpful.
I came to the surgery last evening to 'chase up ' an urgent prescription for a friend. The pharmacist at Rosedean was very kind and offered an appointment with a Dr. as she was concerned. I then took my friend to the surgery where she was seen by a lovely medical student,Caroline,and then by a Doctor. A prescription was written and, although the chemists and pharmacy were shut or shutting, the dispensing staff were happy to stay later to complete the dispensing of the meds. What service, from lovely helpful, caring staff. Thankyou so much. J.Luker and P. Wynne.
Been with the surgery about 3 years. It was great at first, not hard to get appointments, friendly, generally reliable. It's really gone downhill in the last year or so. It's really hard to get an appointment and often only possible 2 weeks in the future. And that's if you can get through to the surgery at all, the phones just ring and ring. One or two of the receptionists are downright hostile. Repeat prescriptions are rarely ready even when you order them a week in advance a week!. I gave it two stars rather than one because when you actually see a GP or nurse they are very good. But someone at the top of this organisation is it one of the GPs needs to take a good look at the overall operation. It's really not good.
This doctors is awful, they cut off phone lines, tell you to do everything online but the patient form online you are constantly unable to do because it’s full all the time. They refuse to give out an appointment for myself and my 2 year old who I need to be checked for asthma! It has been weeks maybe months of waiting now for NOTHING!!!!! DO NOT REGISTER!
This surgery has left me over 10 days now without meds that control blood thinning to avoid deep vein thrombosis, very sad , called at least 5 times and promised prescription and still nothing, have had 2 dvt and next one could be heart or lungs absolutely disgraceful
I hear people talk about their GP and I feel lucky to have mine. Always felt listened too and taken seriously, when I was suffering with dizziness 24/7 for ages when I contacted the doctors, my doctors phone and asked me get there ASAP when I can. Everyone's experiences are different but Rosedean Surgery have been great to me.
Well, if this surgery is rated by the Care Quality Commission as ‘Outstanding’ then I would hate to see average. My wife and I were registered at this surgery for just over one year. We are both on repeat prescriptions. I can say that every contact I have had, either by telephone or a physical visit, has left me disappointed with the service except once, a telephone call with Dr Allen. However, the follow up at the surgery by other staff was dreadful. The surgery appears to lack any sense of management, organisation or joined up thinking. Telephone appointments were not received or the times of physical appointments changed without notification and when questioned, the Reception staff were just outright rude. I was notified that a doctor will telephone, in response to telephone appointment missed by the doctor, but no calls received. I attended for blood a test but nurse only prepared to take for single test when it is clear that multiple tests would be required. Later, without further medical consultation, received further request to attend for other tests. This is either a case of dreadful management or milking the NHS Business Services Authority for more cash at the patients inconvenience. Medications are ordered at the dispensary with lots of notice however, on more than one occasion, on arrival told medications unavailable and asked to return. This surgery/dispensary is happy to waste your time when a phone call would safe our time and theirs. In short, the basic organisation and management of this surgery and dispensary has left me so concerned that I am unable to trust them with my health and welfare. I have registered elsewhere.
i think there having a lot of trouble with sickness its not there fault its our govt be a patient Patient ive always found them great
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